Sales Lead - Crabtree Valley Mall

Must be 18+ to apply.

About the role

Join the team at Claire’s, where we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is perfect for you!

Responsibilities

• Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and promoting current promotions to drive revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts.
• Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe.
• Showcase Claire’s products and services while staying plugged into the latest fashion and social media trends to help customers find their perfect style.
• Oversee store operations, including managing inventory, handling cash transactions, visual merchandising, and coordinating promotional activities.
• Encourage customers to share their new accessories and piercings on social media, turning their Claire’s haul into viral moments.

Requirements

• At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
• Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completed some high school.
• Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Ability to bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers.
• Strong verbal and written communication skills to interact effectively with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work alone at times.
• Passion for fashion and staying up-to-date with the latest trends.
• Ability to create a curated fashion look with products during your shift.

Qualifications

• Sales-obsessed energy with a love for hitting goals and turning browsers into buyers.
• Social and digital savvy, knowing what’s trending and how to translate that into an amazing customer experience.
• Customer-first mentality, making customers feel confident and empowered.
• Driven team player with a positive attitude and willingness to learn.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Fun, fast-paced, inclusive, and supportive work environment.
• Voluntary welfare plans and 401(k) match.
• Vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue paid sick time at 1 hour for every 30 hours worked).

All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. Final compensation will be determined by factors such as relevant work experience, education, certifications, skills, and geographic location.