Sales Lead - Broadway at the Beach

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting products to drive revenue.
• Become a piercing expert through comprehensive training—conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with eye-catching displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy atmosphere.
• Stay updated on fashion and social media trends to help customers find their perfect style and boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating viral-worthy moments.

Requirements

• At least one year of retail experience, ideally with leadership or sales-driving responsibility.
• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completed some high school; retail management experience preferred.
• Physical ability to stand for scheduled shifts, lift 11-35kg (25-75lbs), bend, stoop, reach, and climb ladders or step stools.
• Passion for helping customers express themselves and providing excellent service.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and comfortable working alone at times.
• Fashion-forward mindset with knowledge of the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Skills

• Sales-driven with a goal-oriented mindset.
• Social and digital savvy—knowledge of trends and viral content.
• Customer-first mentality with a focus on confidence and empowerment.
• Team player with a positive attitude and willingness to learn.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For full-time employees: medical, dental, and vision insurance; voluntary welfare plans; bonus plan eligibility; 401(k) match; vacation time; sick time; and paid leave.
• For part-time employees: voluntary welfare plans; 401(k) match; vacation time; sick time; and paid leave in required states.
• In Washington State, employees accrue paid sick time at a rate of 1 hour for every 30 hours worked.