Sales Lead

About the role

A Visionworks Sr. Optical Specialist – Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The person takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way.

Responsibilities

• Deliver daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through continuous training and development to ensure eyewear is Right the First Time
• Execute day-to-day operational activities to support the store’s financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Requirements

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• Related customer or patient experience preferred, but not necessary
• High school diploma, GED or equivalent related job experience

Benefits

• Vision coverage
• Paid parental leave
• Bereavement leave
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical and dental coverage for full-timers
• Exclusive employee discounts

Compensation range: $11.86 – $16.01 per hour. Actual pay will be determined based on experience and other job-related factors permitted by law. This role may include eligible bonuses, equity, and commissions.