Sales Lead

About the role

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Responsibilities

• Supervise the sales floor of Pop Mart employees setting expectations, goals, and motivating team
• Act as the leader on duty in the store when Store Manager/Assistant Store Manager are not present, focused on delivering results while enabling a positive customer and employee experience
• Maintain a clean, organized, and safe store environment for customers, employees, and store products
• Leads store to meet store standards that reflects company brand image, values, and culture
• Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
• Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
• Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
• Drive sales of company key products such as Blind boxes, MEGA, and accessories
• Must be able to work flexible hours including nights, weekends, holidays

Visual Merchandising & Inventory Management

(1 or the other depending on store volume)

• Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
• Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
• Remerch