Sales Lead

About the role

Lead Sales Associates play a crucial role in providing Mounds’ award-winning customer service. On-the-job training is provided.

Responsibilities

• Act as Manager on Duty (if Manager or Assistant Manager are not on site)
• Perform opening/closing managerial procedures
• Delegate and follow up on tasks
• Complete daily, weekly, and monthly managerial procedures
• Train other employees as needed
• Operate a forklift safely and within established procedures
• Ensure compliance with safety, security, and emergency procedures
• Resolve and document customer complaints
• Resolve and document employee issues
• Report and document maintenance/repair issues to corporate
• Cashiering and other register duties
• Discuss Mounds brands and benefits with customers
• Discuss current promos and featured products with customers
• Replenish and rotate stock as directed by the manager on duty
• Front and tidy merchandise
• Attend to damaged product per policy
• Ensure the store is neat, clean, and organized throughout the day
• Other duties as assigned by Store Manager/Assistant Manager

Requirements

• Part-Time applicants must work a minimum of 25 hours per week; Full-Time applicants must work a minimum of 38 hours per week
• Availability to work shifts Monday-Friday between the hours of 8 am and 9 pm and a Saturday or Sunday shift every other weekend is required
• Work experience as a supervisor or keyholder in a retail setting required
• Ability to work 2 closing shifts and 2 opening shifts per week (Full-time)
• Ability to follow instructions working independently and as part of a team
• Ability to lift 50 lbs. frequently to shoulder height and reach above eye level (Between 1/3 and 2/3 of shift)
• Ability to stand, walk, bend, stoop, kneel, crouch, and climb ladders (Between 1/3 and 2/3 of shift)
• Ability to use pallet jacks and other equipment to move product weighing up to 2000 lbs. (Between 1/3 and 2/3 of shift)
• Cash handling and experience in point-of-sale systems required
• Valid driver’s license

Benefits

• Community of pet lovers
• Growth opportunities within our store network
• Paid Time Off & Your Birthday is a Holiday
• Full-time employees receive health, dental, life, and disability insurance
• Two Retirement Plans
• Generous Employee Discount