Sales Lead

About the Company

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr. Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs, Journeys has become more than just a retailer—it is a universal part of teen and youth culture.

The in-store Journeys experience features an energetic environment, friendly and passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced.

Why Work for Journeys

• We celebrate and reward success with rapid promotion opportunities for top performers—we promote from within.
• We are a family with an Attitude That Cares.
• We encourage you to embrace your individuality.
• You get to work in a fun environment with the coolest people around.
• We conduct business with integrity and passion.
• Excellent benefits and employee discount.
• Compensation includes base pay, sales commission, and bonus potential.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Perform all opening and closing duties according to company policy.
• Supervise and manage all aspects of daily store operations in store management’s absence.
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence.
• Effectively communicate all store needs to store management.
• Complete bank deposits.
• Complete all assigned tasks and responsibilities promptly.
• Complete all required training.
• Provide a fun, full-service experience to all customers.
• Resolve customer issues effectively.
• Understand the Journeys culture and demonstrate it to the team.

Requirements

• Prior retail sales experience preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in a fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Sales Lead position or equivalent training.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age (age requirements for part-time employment may vary based on state).

Benefits

For more information on benefits, visit www.journeys.com/careers and www.benefitsatgenesco.com. Benefits may include medical, vision, and dental insurance, a vacation package, and community service hours, but offerings may vary by state, province, or territory.