Sales Lead

J.Jill is a national lifestyle brand offering apparel, footwear, and accessories designed to help customers move through life with ease. The brand emphasizes simplicity and meaningful style, serving women through over 200 stores and a robust e-commerce platform.

About the role

We are seeking a passionate, customer-obsessed, and results-driven Sales Lead to support store leadership in driving sales and team success. You will thrive in creating meaningful connections while delivering an exceptional shopping experience and embracing our fun, inclusive culture.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing the store, manager-on-duty responsibilities, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store succeed.

Requirements

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

• Extensive standing, walking, reaching, bending, pushing/pulling, and maneuvering around the store.
• Hang/fold merchandise, ladder climbing, and operating POS registers and other company mobile devices.
• Occasionally operate a trash compactor (where applicable) and use a hand truck.
• Lift and carry up to 30 lbs, and ability to joint/team lift.

Benefits

• Competitive hourly wage with performance-based incentives.
• Generous associate discount and opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• Employee Assistance Program and additional group discounts.
• Paid time off and paid sick leave may be available for part-time associates in accordance with state and local law.

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve. Our success is guided by a culture that values keeping it simple and making it matter.