Sales Lead

Overview

J.Jill is a national lifestyle brand offering apparel, footwear, and accessories that celebrate women’s totality with an easy, thoughtful, and inspired style. Headquartered outside Boston, the brand delivers a high‑touch customer experience through over 200 stores and a robust e‑commerce platform. The Sales Lead will support store leadership in driving sales, fostering team success, and creating meaningful connections with customers and the community.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing the store, manager on duty duties, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution‑oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help the store be successful.

Benefits

• Competitive hourly wage with performance‑based incentives.
• Generous associate discount and opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• Comprehensive benefits for full‑time associates, including medical, dental, vision, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program and additional group discounts.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer‑obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution‑oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

Extensive standing, walking, reaching, bending, pushing/pulling, and maneuvering around the store; handling merchandise (hang/fold), ladder climbing, operating POS registers and other company mobile devices; occasional operation of a trash compactor (where applicable) and use of a hand truck; lifting and carrying up to 30 lb, with ability to joint/team lift.

Pay

Salary Range: $19.00 – $23.00 per hour.

About Us

At J.Jill, associates are seen, valued, and celebrated. The company supports associate advancement by harnessing unique contributions, guided by a culture that values keeping it simple and making it matter. J.Jill is an equal‑opportunity employer committed to an inclusive, professional workplace free from discrimination and harassment.