Sales Lead

Responsibilities

• Customer Experience & Sales Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Store Ops & Execution
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.
• Prior experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast-paced or high-volume retail environment.
• Interest in pursuing long-term career growth in retail leadership.