Sales Lead

About the role

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities

• Deliver financial results: Drive financial growth by achieving sales and key KPI goals; Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities; Coach staff to exceed individual and store goals
• Build a Dedicated And Good-natured Team: Support and maintain a positive store environment by leading and developing a quality store team; Assists in training and development; Urgently partners on performance issues
• Create a culture of customer obsession that caters to the extraordinary achiever: Deliver extraordinary customer service through your store team; Support and maintain visual merchandising standards consistent with company expectations
• Deliver Operational Consistency: Achieve all operational objectives with regards to loss prevention, health, and safety; Supports the team to ensure compliance of all company policies and procedures

Requirements

• Part-Time Position
• Related field experience preferred
• Candidates must be at least 16 years of age
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in coaching and training
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Computer skills including POS Systems and Microsoft Office