Jobs · Analyst · New York

Sales Insights & Analytics Manager (Remote)

American Express Global Business Travel · New York, United States · 1 mo ago
Analyst$88k–$164k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about company and role description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate, EEO, legal, application instructions, etc. We need to preserve all substantive info. Let's parse content: Intro: "Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a Sales Insights & Analytics Manager to join our Sales Operations team as an individual contributor. This role is not a people-management position — it is a senior analytical seat for someone who wants to be the trusted, source of truth for sales insight across the Sales organization. You will move our analytics beyond descriptive reporting into proactive, actionable insight — building predictive forecasting models and acting as a thought leader who understands the market environment deeply enough to translate it into recommendations sales leadership can act on." That's about the role. Could be "About the role" section. Then "What You'll Do" list of duties. That's responsibilities. Then "What We're Looking For" list of qualifications/experience/skills. Then "What Success Looks Like" maybe could be part of responsibilities or qualifications? It's more about expectations; could be included under Responsibilities or maybe as a separate section? The instruction: include a section ONLY when posting has real, specific content for it. We have content for Success Looks Like; could be its own section maybe "What Success Looks Like" but not in prescribed headings list. The prescribed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could map Success Looks Like under Responsibilities or maybe under Qualifications? Probably better to incorporate into Responsibilities as it's about expectations. But we must preserve all substantive info; we can include it as a paragraph under Responsibilities. Then location: "Location United States". That's minor metadata; could be folded into a short p. Pay: "The US national base salary range for this position is from $88,200.00 - $163,800.00". Also mention bonus eligibility. So we have Pay section. Benefits: There's a Benefits at a glance section with details. So Benefits section. Schedule: Not mentioned; no schedule info. So we should not create Schedule section. Requirements vs Qualifications vs Skills: The posting has "What We're Looking For" which includes experience, proficiency, proven experience, demonstrated ability, strong track record, sharp understanding, excellent communication, self-directed. That's a mix of requirements, qualifications, skills. We need to decide how to split. The instruction: Use headings for those categories if content exists. We could put all under "Qualifications" or "Requirements". But we have separate headings; we need to avoid thin sections. Perhaps combine into one "Qualifications" section covering experience, skills, etc. Or we could split into Requirements (experience) and Skills (technical). Let's see: The list includes: - 5+ years of experience in sales/GTM analytics, revenue operations, business intelligence, or a related analytical role, ideally within B2B SaaS. (experience) - Highly proficient in Salesforce reporting and dashboards, Excel, and Tableau. (skills) - Proven experience building forecast reporting and predictability models, including using machine learning or statistical methods to predict close-won outcomes and deal slippage. (experience/skills) - Demonstrated ability to take highly complex business problems and distill them into clear, actionable insights. (skill) - Strong track record of proactive data governance and hygiene ownership within a CRM environment. (experience/skill) - Sharp understanding of market and competitive dynamics, with the ability to translate external context into internal strategy and action. (skill/knowledge) - Excellent communication and storytelling skills, with the ability to influence senior sales leadership without formal authority. (skill) - Self-directed and comfortable operating with ambiguity, prioritizing across multiple collaborators and ad hoc requests. (skill) Thus we could have Requirements (experience) and Skills (technical & soft). But we also have Qualifications heading; maybe we can use Qualifications for experience and education, Skills for technical abilities. However we have no education requirement. So maybe we just use Qualifications for experience and Skills for proficiencies. Let's do: - About the role (intro) - Responsibilities (What You'll Do + What Success Looks Like) - Requirements (5+ years experience, proven experience building forecast models, strong track record of data governance, sharp understanding of market dynamics) - Skills (proficiency in Salesforce, Excel, Tableau; ability to distill complex problems; communication storytelling; self-directed) - Benefits (Benefits at a glance) - Pay (salary range + bonus) We should not include Schedule. We must not include boilerplate like EEO, legal, application instructions, etc. We need to output only HTML fragment, no /. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info; we must not invent or summarize away detail. Let's extract each piece. About the role prose: combine the intro paragraphs into a

    . Might be two paragraphs but we can combine into one

    with line breaks? Better to keep as one

    containing the sentences. Responsibilities: list from "What You'll Do" bullet points (they are sentences starting with verbs). Also include "What Success Looks Like" paragraph as maybe a

    after list? The instruction: Use

    • for any list of duties/requirements/benefits, and

      for prose. So the bullet list is a list; the success looks like is prose, could be a

      . Thus Responsibilities section:

      Responsibilities

      then
      • each duty. Then

        for success looks like. Let's list duties exactly as in posting: - Serve as the go-to person and trusted partner within the sales organization for all sales insights, analytics, and data-driven decision-making. - Uplevel existing analytics and reporting from descriptive dashboards into proactive, actionable insights that directly inform GTM strategy. - Partner directly with sales leadership to scope, build, and deliver ad hoc reporting and analysis in support of strategic and in-quarter decisions. - Own forecast reporting and analysis, driving accuracy in predicting closed-won results ahead of time. - Build and maintain predictability and machine learning-based models that flag which deals are likely to close, which are at risk, and which are likely to slip. - Design and maintain executive-level dashboards and reporting in Salesforce and Tableau covering pipeline health, forecast accuracy, conversion rates, and rep/segment performance. - Translate complex, ambiguous business problems into clear, structured analyses and actionable recommendations. - Partner cross-functionally with Sales, Marketing, and Finance to align on metrics definitions, reporting standards, and GTM strategy. - Support QBRs, executive reporting, and strategic planning cycles with rigorous, well-communicated analysis. - Proactively own data governance and hygiene across Salesforce and adjacent GTM systems, ensuring the organization can trust the data behind every report and decision. Now success looks like paragraph: "Within your first year, sales leadership will treat you as the default source of truth on how the business is really performing — coming to you not just for a report, but for a point of view. Your forecast and predictability models will materially improve the organization's ability to see around corners on what will and won't close, and your insights will be visibly shaping GTM strategy, without you needing to manage a team to get there." We'll put that as a

        . Now Requirements: we need to list items that are experience/requirements. Let's decide which items go here. From "What We're Looking For": - 5+ years of experience in sales/GTM analytics, revenue operations, business intelligence, or a related analytical role, ideally within B2B SaaS. - Proven experience building forecast reporting and predictability models, including using machine learning or statistical methods to predict close-won outcomes and deal slippage. - Strong track record of proactive data governance and hygiene ownership within a CRM environment. - Sharp understanding of market and competitive dynamics, with the ability to translate external context into internal strategy and action. These are more about experience/knowledge. We'll put them as

        • . Now Skills: remaining items: - Highly proficient in Salesforce reporting and dashboards, Excel, and Tableau. - Demonstrated ability to take highly complex business problems and distill them into clear, actionable insights. - Excellent communication and storytelling skills, with the ability to influence senior sales leadership without formal authority. - Self-directed and comfortable operating with ambiguity, prioritizing across multiple collaborators and ad hoc requests. We'll put as
          • . Now Benefits: The "Benefits at a glance" section includes several bullet-like paragraphs. We need to preserve all substantive info. The text: "The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!" We need to turn into a list? It's not a list but we can make
            • each bullet? The instruction: Use
              • for any list of duties/requirements/benefits. This is benefits; we can treat each sentence as a list item. However we must preserve all substantive info; we can make a
                  with each benefit as
                • . Or we could keep as

                  paragraphs. The instruction says use

                  • for any list of duties/requirements/benefits. Since benefits are a list of items, we should use
                    • . Let's split: - Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! We'll output as
                      • each. Now Pay: we have salary range and bonus eligibility. Also mention location? Location we can put as a short p maybe under About the role or separate? The instruction: fold minor metadata into a short

                        or drop it. Location United States is minor metadata; we can add a

                        after About the role maybe. Or we could incorporate into About the role

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