Sales & Information Associate – Palisades Recreation Area, Tucson, AZ (PT, IN-PERSON)

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS) and the United States Forest Service (USFS), is seeking a Part-Time Retail Park Store Associate to assist daily retail operations at Palisades Recreation Area in Tucson, Arizona. The retail store supports education, research, projects, and community engagement at 72 national park units across 12 western states and 2 forest service units in Arizona.

About the role

The Retail Park Store Associate will support all store functions, including sales, customer service, and maintaining positive relationships with Forest Service partners. This role is ideal for someone who loves public lands and believes in working for an organization with a social purpose.

Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) with store duties such as inventory, receiving, stocking, cleaning, organizing, and merchandising.
• Maintain clean and effective merchandising of products.
• Become an expert in the educational value of store products and communicate their significance to visitors.
• Assist with special events outside normal business hours and on weekends.
• Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

Requirements

• High School diploma or GED (unless currently a high school student).
• Prior retail and point of sale system experience (preferred).
• Valid REAL ID driver’s license.
• Proficiency in computer programs including Internet, databases, and Microsoft Office suite (Word, Excel, PowerPoint, Outlook, and SharePoint).
• Knowledge of office equipment such as computers, printers, calculators, multiline phones, filing cabinets, photocopiers, and dollies.
• Strong planning, organization, analysis, problem-solving, multitasking, and communication skills.
• Ability to pass a U.S. Forest Service/USDA background check for mandatory security clearance, as well as WNP’s independent employment background screening (including employment, education, criminal, SSN verification, and professional references).

Physical demands & travel

For a specific list of physical demands, contact Human Resources at Recruiting@wnp.org. Occasional travel may be required for local events, speaking engagements, or overnight trips. Use of personal or company vehicles may also be required.

Pay

Hourly pay range: $15.45 – $16.20.

Benefits

• 403(b) Retirement Plan**
• Employee Assistance Program (EAP)
• Health & Wellness Resources
• 15% store discount on purchases
• Employee Referral Bonuses

Human Resources will provide more details upon hire.