Sales Floor Selling Supervisor

Position Overview

As the Selling Supervisor, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.

Essential Duties & Responsibilities

• Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
• Supports the store in the execution of company initiatives
• Supports and participates in team training to execute business results
• Creative in thinking of new ways to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champion of RL core values
• Embraces RL "More ways to shop" and new technology
• Sustains a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home. Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Provides necessary feedback to Management on category opportunities or needs
• Ensures sales floor and all store standards are met at all times

Experience

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals
• Proactively drives business through focusing on the customer at the core of all decisions
• Sustains support for company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Sustains a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home. Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs
• Ensures sales floor and all store standards are met at all times

Skills

• Customer service: 1 year (Preferred)
• Ability To Commute Philadelphia, PA 19154 (Required)
• Ability To Relocate Philadelphia, PA 19154: Relocate before starting work (Preferred)
• Work Location: In person

Benefits

• 401(k) 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance