Sales Floor Manager (River Ridge, LA)

About the role

The Sales Floor Manager oversees and motivates store employees to ensure a constant rotation and flow of merchandise to the sales floor daily. They support staffing the retail store, ensuring compliance with safety policies, and maintaining a positive public image of Goodwill.

Responsibilities

• Sales Floor Manager leads, supervises, and motivates store employees to ensure a constant rotation and flow of merchandise to the sales floor daily.
• Sales Floor Manager supports staffing the retail store by coaching, training, developing, and leading the store team.
• Sales Floor Manager ensures compliance with all safety policies and procedures.
• Sales Floor Manager creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
• Sales Floor Manager leads and assists in the receiving, pricing, and displaying of store merchandise.
• Sales Floor Manager opens and closes the store. Balances cash registers and conducts end-of-day procedures. Responsible for all cash in store, including in the safe, petty cash, deposits, and cash registers.
• Sales Floor Manager maintains a clean and hazard-free store through daily monitoring and cleaning of all areas.
• Sales Floor Manager performs all duties of all store personnel including operating a cash register, weekly pulls, hanging new donations, cleaning of store, etc.
• Sales Floor Manager uses the cash register for total sales, accepts payment, authorizes voids, returns, exchanges, and credits for merchandise only.
• Sales Floor Manager conducts hourly floor checks to ensure processed merchandise is properly placed on the floor.
• Sales Floor Manager conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
• Sales Floor Manager is responsible for revenue and expense budgets and works to achieve/exceed budgeted goals.
• Sales Floor Manager assists the store manager in corrective coaching and training and development of employees.
• Sales Floor Manager assists in scheduling employees with a focus on adequate coverage of store operation.
• Sales Floor Manager keeps the store clean and hazard-free by vacuuming, mopping, dusting, sweeping, and cleaning the bathrooms.
• Sales Floor Manager performs all other job-related duties as required by management.

Qualifications

• High school diploma or general education degree (GED) with a minimum of 1 year of supervisory experience or equivalent combination of education and experience required.
• Leadership, team building, and mentoring experience and/or training experience preferred.
• Prefer a background in leading teams in retail sales or other sales experience.
• Must have reliable transportation. Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
• Must be proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI and other programs.
• Must be able to read, write and communicate clearly in English.