Sales & Field Testing Manager - Cement Additives

Job Description

Visit cement plants, build strong relationships with the cement market.

Regular communication with Company’s Director of Cement Additives and Company’s Technical Service.

Follow closely on-site field trials.

• Jointly work with commercial/technical team to understand the customer requirement, and make adjustments of products to support existing business and capture new market opportunities to grow the business.
• Jointly work with commercial team to gather market intelligence to better understand industry trends and competitors. Work with Product Management to develop new products to grow and improve profitability of the business.
• Develop and regularly update competitors’ product database to support commercial growth.
• Develop, implement, and manage customer complaint process to ensure all complaints are well taken care of, timely responses to customers, and high levels of customer satisfaction are achieved.
• Provide value-added services to customers – seminars, technical presentations, on-site troubleshooting.
• Serve as the technical expert to SIKA’s customers by troubleshooting technical issues at the cement plant, demonstrating Sika’s product capabilities, recommending solutions, and serving as Sika’s representative in technical proposals to the customers. Provide first-level field troubleshooting to customers.
• Promote a safe working environment and commit to achieving zero accidents.
• Report to Direct Manager on activities, market, competition, key projects, trials.

Qualifications

• Diploma / University degree in engineering (preferably chemical engineer)
• 3-5 years hands-on field experience in Cement Industry
• Strong relevant industry and segment knowledge & network
• Strong technical aptitude and willingness to learn and apply knowledge
• A self-starter, excellent time and self-management, require minimum supervision
• Ability to work independently and willing to travel on a frequent basis
• Excellent customer relationship management skill
• Ability to influence and lead multi-function teams to achieve goals
• Good communication and team player

Additional Information

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!