Sales Executive - Drug Stores and Grocery accounts

About the role

As a Sales Executive, you will be part of a dynamic team responsible for supporting the growth and success of Tangle Teezer’s business. You will assist the sales team in various administrative tasks, coordinate sales activities, ensure smooth operations of the sales processes, and deliver outstanding customer service and communication to your internal team & retailers. Your attention to detail, excellent communication skills, and ability to multitask will be essential in this role.

Responsibilities

• Work with major US retailers such as Target, Walmart, CVS and Walgreens
• Learn and understand the accounts you will be assigned to, keeping accurate, ongoing notes, and assisting in organizing account timelines
• Communicate with customers and respond to purchase order requests, internal data integrity requests, sales requests and other inquiries
• Coordinate new line launch information in a timely manner
• Learn to use all retailer portals for product set-up, order processing and other account admin
• Provide excellent customer service and build strong relationships
• Coordinate with other departments, such as logistics and finance, to ensure the timely delivery and payment of orders
• Liaise with EPD/NPD team and send all new product samples to Sales Team and customers based on availability
• Assist the Account Manager in preparation for major customer meetings and events
• Preparing and sending samples to customers
• Maintain and update internal databases, ensuring accurate and up-to-date customer information
• Assist in supporting the Sales team with day-to-day ad hoc tasks
• Support commercial planning, customer administration and sales coordination activities across key retail accounts
• Provide updated sales reports for account teams
• Report on and analyze competitor pricing, promotions, and performance
• Serve as a point of contact for broader customer teams where required, to help solve customer issues and provide information to them
• Provide support to Account Managers in the planning and preparation for trade shows, including coordinating with internal cross-functional teams and external agencies

Requirements

• 1-2 years of experience in sales coordination, sales support, customer service, account support, or a similar commercial role.
• Preferred experience supporting sales teams within Consumer Packaged Goods (CPG), OTC, beauty, personal care or related retail-driven categories.
• Experience working directly with major retailers or retail customer operations is highly desirable.

Qualifications

• A bachelor's degree in business, marketing, or a related field is beneficial but not essential.

Skills

• Strong communication and organizational skills, with a proactive approach and keen attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proactive, solutions-focused mindset.
• Advanced Excel skills with experience manipulating large datasets, validating sales information, identifying inconsistencies and creating business reports.

Pay

• Salary from $67,600
• Performance-related bonus of 10% based on annual salary

Benefits

• 27 days holiday, with the option to buy or sell holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Supportive Period & Menopause Policies
• 401(k) scheme
• Dental insurance, Vision insurance, and Life Insurance
• Healthcare medical insurance
• Office perks incl. free breakfasts, snacks, and Happy Hour
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

Schedule

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home