Sales Executive - Client Management

About the role

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive - Client Management to join our ever evolving Enterprise team and help shape the future of global commerce. Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Responsibilities

• Assigned a portfolio of existing enterprise accounts; manage and grow the book of business to cultivate future projects and qualify new opportunities.
• Manage senior stakeholders for accounts to align on relationship strategy and agenda; serve as a point of escalation for day‑to‑day relationship activities.
• Responsible for selling the company’s products and services to grow the level of business across the portfolio.
• Ensure that schedules and budgets are met according to contractual agreements.
• Oversee the creation and delivery of account plans, tracked with division leaders on a quarterly basis.
• Coordinate multiple stakeholders across the business in locations around the globe (incl. Product, Legal, Finance, etc.) to ensure mutual objectives are met and deliver the best outcomes for customers.
• Structure, negotiate and close deals to meet client expectations and Worldpay’s ability to deliver; utilize company resources to provide product marketing support or specialized product sales expertise.
• Exhibit a deep working knowledge of company products and services, and be able to articulate customer requirements to drive the product roadmap at Worldpay.
• Focus on account retention with a growth mindset to explore new opportunities.
• US‑domestic travel required for this role.
• Perform other related duties as assigned.

Requirements

• Extensive experience as an Account Manager / Relationship Manager in FinTech, ecommerce or financial services.
• Experience managing a portfolio of accounts with existing revenue and success meeting targets.
• Ability to understand and apply concepts to effectively structure and solve customer problems, while thinking ‘big picture’ to identify new commercial opportunities.
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
• Takes ownership of customer‑impacting projects and is proactive in closing out customer challenges quickly.
• Organizational and time management skills required to handle multiple time‑sensitive projects across customers.
• Able to engage and influence people at all levels, and to build an understanding and trust with internal and external stakeholders.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Team skills, including the ability to establish and maintain effective working relationships both internally and externally.
• Proficiency with Microsoft Outlook, Excel and PowerPoint.