Sales Engineer - Unmanned Systems - United States (Remote)

Role And Responsibilities

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help the Design Engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.

Required Qualifications

• Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or
• High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
• Willingness to travel and work at customer sites.
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
• Must be a U.S. Citizen due to clients under U.S. government contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred Knowledge, Skills, And Abilities

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.