Sales Engineer (Spokane West)

About the role

The Sales Engineer is responsible for representing SMC in all business activities associated with assigned accounts, creating and developing new business, and increasing market share to achieve annual growth. This role involves promoting, selling, and maintaining relationships with clients interested in automation solutions.

Responsibilities

• Grow sales through proactive management of targeted accounts to meet or exceed annual growth expectations.
• Present and sell the company’s core products and new releases to create value for clients.
• Serve as the primary contact for assigned customer accounts and drive customer growth.
• Penetrate assigned accounts by selling additional products, identifying new buyers, or expanding to new customer locations.
• Develop relationships with key decision-makers within designated target accounts.
• Identify and pursue opportunities for account growth and new business at new accounts.
• Use CRM to document sales calls, projects, opportunities, contacts, leads, and success reports to align customer data regionally and globally.
• Develop and execute detailed customer action plans and forecasts as required.
• Utilize SMC tools and resources to ensure organizational consistency and efficiency.
• Complete market reports as new and relevant information becomes available.
• Complete required technical training and development objectives within the assigned time frame.
• Demonstrate initiative and proactive skills with co-workers, peers, and customers.
• Assist in the training of Sales Trainees and Sales Associates when appropriate.
• Set and achieve sales targets, revenue quotas, and key performance indicators (KPIs) as outlined by management.
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager.
• Maintain an outbound reach, daily prospecting, and document benchmarks.

Requirements

• Completion of the SMC sales training program or equivalent sales and industry experience.
• Proficient understanding of pneumatic components and their application.
• Thorough knowledge and understanding of SMC policies and procedures (preferred).
• Thorough knowledge and understanding of the SMC product line (preferred).
• Basic understanding of competitive product lines.
• Experienced communication and problem-solving skills.
• Proficient in CRM and the use of computers; ability to learn new programs and tools as required.
• Clean driving record.

Physical Demands / Work Environment

• Customer-facing position, with the majority of time spent at customer sites.
• Travel with some extended stays away from home.
• Physically capable of lifting SMC products and displays up to 50 lbs.