Sales Engineer - Physical Security

Responsibilities

• Serves as a technical subject matter expert for integrated systems including access control, video surveillance, IoT devices, networking infrastructure, and cloud-based security platforms.
• Collaborates with account executives, project managers, and customers to design enterprise-level integrated technology solutions.
• Conducts customer discovery meetings, site assessments, and technical consultations to identify operational and security requirements.
• Develops system architectures, scopes of work, bill of materials, and deployment recommendations for enterprise environments.
• Provides technical guidance and support throughout the sales, implementation, and post-deployment phases.
• Troubleshoots technical issues and address customer concerns related to networking, system integration, and platform interoperability.
• Delivers technical presentations, demonstrations, and training sessions for customers, partners, and internal teams.
• Collaborates with manufacturers, vendors, and internal engineering teams to ensure successful project execution and customer satisfaction.
• Supports large-scale deployments across multiple locations and ensures adherence to industry standards and best practices.
• Travels as needed to customer sites for meetings, installations, commissioning, and project support.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

Qualifications

• Education/Experience/Certifications: Equivalent combination accepted. Bachelor’s degree in Information Technology, Engineering, Security Technology, or related field preferred. 3+ years of experience in systems integration, sales engineering, or technical consulting supporting enterprise customers. Experience working with enterprise physical security systems including video surveillance, access control, intrusion detection, and IoT-connected devices. Strong understanding of enterprise networking concepts including TCP/IP, VLANs, DNS, DHCP, HTTPS, NAT, routing, switching, and firewall configurations. Excellent verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. Proven ability to work directly with enterprise IT teams, facilities teams, security directors, and executive leadership. Familiarity with low-voltage cabling standards and integrated building technologies. Experience supporting multi-site enterprise deployments and large-scale integration projects. Background working in fast-paced integration, managed services, or technology consulting environments. Industry certifications such as CCNA, CCNP, Security+, Network+, CISSP, AWS, Microsoft Azure, or related certifications. Experience with Active Directory, SSO/SAML, SCIM provisioning, APIs, scripting, and automation tools. Verkada Certified Engineer (VCE), VCE – Access Control Specialist, VCE – Video Security Specialist, VCE – Alarms Specialist.