Sales Engineer (On-site) Clay NY

About the role

Crucial strategic position to position Veolia during design phase to better position us for the projects in a pro-active manner with the understanding that it will have longer term payoff for Veolia when the projects are tendered, constructed and operated securing upwards of $350mm. This is a crucial role that involves close collaboration with key stakeholders, including account contacts, Key Account Managers, product management, and technology teams across Veolia.

Responsibilities

• Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.
• Continuously monitor and optimise contract performance down to the plant level.
• Develop a comprehensive understanding of our Buyer's plant(s) needs and how Veolia can provide tailored solutions to address them effectively.
• Lead the charge in driving the adoption of Veolia technologies with customers.
• Serve as primary on-site liaison between Veolia and Micron.
• Engage proactively throughout the project, from bid through execution completion.
• Early bid involvement includes opportunities identified prior to RFP receipt.
• Support technical discovery sessions to identify and document customer requirements (pre-RFP).
• Facilitate communication between customer stakeholders and internal engineering/technical teams.
• Build and maintain strong trusted relationships with customer and other project stakeholders.
• Anticipate customer needs and potential issues before they escalate.
• Track and report on customer engagement activities, requirements, and project status.
• Identify opportunities for expanded collaboration, expanded scope across business lines and additional business value.
• Ensure customer satisfaction through responsive support and issue resolution.
• Represent company culture and values while embedded in customer environment.
• Drive and/or support internal bid activities and processes, as needed.

Qualifications

• In-depth knowledge of water treatment products, services, technologies, and applications portfolio.
• Technical problem-solving and analytical thinking skills.
• Solid understanding of the water infrastructure needs of customers in the semiconductor manufacturing space.
• Knowledge of water and wastewater stream from semiconductor chip fabs, water treatment equipment manufacturing processes, and systems integration.
• Familiarity with industry standards and compliance requirements of chip manufacturers.
• Exceptional interpersonal and relationship-building abilities.
• Active listening and questioning techniques to uncover underlying needs.
• Professional presence and credibility with technical and executive audiences.
• Patience and diplomacy in challenging situations.
• Cultural awareness and sensitivity.
• Outstanding verbal and written communication abilities.
• Ability to translate technical jargon for non-technical audiences and vice versa.
• Strong organizational and time management capabilities.
• Detail-oriented with excellent follow-through.
• Project coordination and tracking abilities.
• Proficiency with collaboration tools (CRM, project management software, communication platforms).
• Self-motivated and able to work independently on-site.
• Proactive and takes initiative.
• Resilient and comfortable with ambiguity.
• Customer-centric mindset.
• Team player who bridges organizational boundaries.
• Professional maturity and sound judgment.
• Continuous learner who stays current with industry trends.
• Build out and construction perspective is an asset to this role.
• Clear thinker, an excellent listener, externally focused, and a problem-solver.
• Collaboration is key, able to work across functions and organizational boundaries to quickly mobilize stakeholders.

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we Also Offer Competitive Compensation And Benefits That Include Compensation - The salary range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $110,000 - 135,000 USD + a sales incentive plan.

Medical, Dental, & Vision Insurance Starting Day 1!

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan - 3% default contribution plus matching!

Flexible Spending & Health Saving Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due. All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.