Sales Engineer

About the Role

The highly qualified and experienced Sales Engineer works side by side with the Sales Teams as a technical subject matter expert (SME) to drive sales growth. This role is customer-facing and involves consultations with prospects, current Uniti Fiber customers, internal Engineering, and vendors to design quality, cost-effective network solutions that meet the needs of our prospects and customers.

Essential Duties & Responsibilities

• Support Sales teams on pre-sales activities by providing technical and network design solutions.
• Train Sales teams on all Uniti Fiber products and services.
• Communicate updates related to products and services, technical process changes, etc.
• Collaborate and act as the primary liaison between the Enterprise Sales teams and the other Uniti Fiber support teams including Operations, OSP Engineering, Network Engineering, Service Delivery, etc.
• Aid the Sales teams in thoroughly reviewing Salesforce opportunity records before they close to ensure appropriate product configuration documentation is included and technical details are correct.
• Aid in reviewing the detailed Network Build Cost analysis with the Sales Representatives to ensure the project is estimated correctly to meet technical requirements.

Qualifications

• Bachelor’s degree in Electrical Engineering, Business or Information Systems, or equivalent experience in the industry.
• A broad telecommunications skill set with experience in two or more of the following areas: Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations.
• The accuracy and integrity of the SE provided solution, and associated information is essential for the success in meeting customer expectations.
• Strong analytical, communication, and customer presentation skills.
• The ability to create network topology diagrams is required.
• Understanding of Environmental Requirements for placing fiber facilities and electronics on the customer premises.
• Understanding of layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI and analog based voice requirements.
• A strong understanding of IP networking and IP addressing as it pertains to the customer solutions and services.
• Possess a sound technical acumen to understand how Uniti Fiber’s suite of Managed Services can be sold to complement network opportunities.
• The ability to “Own it” - taking a proactive stance to work in collaboration across the multiple sales and operational disciplines within Uniti Fiber.
• Ability to multitask.
• Effective communication skills both written and verbal.
• Strong interpersonal skills and ample self-initiative.
• Ability to thrive and work in a fast-paced, collaborative environment.