Sales Engineer

About the role

As a Sales Engineer at Global Payments, you will bring together technical expertise, product knowledge, and commercial insight to help our sales channels succeed. Your influence will reach sales, product, support, and development teams.

Responsibilities

• Become the trusted product expert for a cloud-based point of sale solution, influencing adoption, sales success, and long-term growth across dealers and direct sales channels.
• Deliver engaging product and technical training that empowers sales teams to confidently demonstrate value, accelerate sales conversations, and drive stronger business outcomes.
• Build strong dealer relationships and maintain an ongoing understanding of market feedback, using insights to strengthen product performance and improve the overall client experience.
• Lead technical conversations for prospective and existing users, translating business needs into practical solutions that create confidence and support revenue growth.
• Champion the voice of the sales channel by identifying trends, escalating critical issues, and driving timely resolution across internal teams and external partners.
• Influence product enhancements and future development by providing market intelligence, end-user feedback, and insights gathered from the field.
• Drive successful commercialization of new hardware, software, and feature releases, helping bring innovative solutions to market and maximize adoption.
• Represent Global Payments at industry events, trade shows, and advisory boards, increasing product visibility, strengthening partnerships, and showcasing our leadership in payments technology.

Requirements

• 2 to 5 years of experience with point-of-sale products, technical support, product deployment, or a related technology-focused environment.
• A bachelor’s degree or equivalent practical experience in point-of-sale deployments or related technology environments.
• The ability to communicate complex technical concepts in a clear, engaging way that builds confidence with sales teams, dealers, and clients.
• Proven success identifying customer needs, recommending solutions, and creating positive business outcomes through a consultative approach.
• Strong presentation and training skills, with the confidence to lead product demonstrations and educational sessions for diverse audiences.
• A proactive, solution-focused mindset with excellent problem-solving skills and a commitment to delivering results.
• Exceptional organization, follow-through, and relationship-building capabilities, with the ability to manage multiple priorities effectively.
• Bilingual English and Spanish skills are preferred.
• Experience in hospitality, food service, or retail environments is a plus.
• Ability to travel six times a year or more.

Qualifications

• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for technology and a desire to innovate.
• Strong analytical and problem-solving skills.
• Ability to handle multiple tasks and prioritize effectively.

Skills

• Technical proficiency with point-of-sale systems.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Ability to work in a fast-paced, dynamic environment.
• Knowledge of hospitality, food service, or retail industries is beneficial.

Benefits

Global Payments offers a competitive salary and benefits package, including global benefits and programs to support your wellbeing. We also provide opportunities to grow your skills and build your career within a global business, access to learning and development experiences, and recognition through a platform that celebrates your achievements.

Pay

Competitive salary and benefits package.

Schedule

Full-time position.

What makes a Globalpayer?

We are curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and our passion drives excellence in everything we set out to do. Join us to be part of an ever-evolving company and get dynamic opportunities that go beyond borders.