Sales Engineer

About the Role

Sustainment is seeking its first Sales Engineer to join our team in Austin. As a Sales Engineer, you'll be the technical partner on every deal, responsible for product expertise, custom demo building, and showcasing how Sustainment can transform a prospect's processes. Your influence will extend beyond individual deals, shaping our roadmap, sales motion, and the growth of the Sales Engineering function.

Responsibilities

• Achieve product mastery, becoming the go-to expert outside of Engineering.
• Build custom demos tailored to each prospect's unique situation, leveraging AI and internal teams.
• Maintain and optimize the demo environment in partnership with Product and Engineering.
• Collaborate with the Technical Success Manager to align demos with prospect buying processes and future state designs.
• Lead on-site workshops, demonstrating Sustainment's capabilities to prospect teams.
• Partner with Account Executives (AEs) from initial calls to deal signature, handling technical discovery, objections, and IT stakeholder conversations.
• Craft technical narratives that connect product features to business impact.
• Act as a force multiplier for the revenue team, enhancing AE and BDR product knowledge and contributing to scalable technical content.
• Provide field intelligence to Product and Engineering, influencing the product roadmap.

Qualifications

• 5+ years in Sales Engineering, solutions consulting, or similar technical pre-sales roles.
• Experience with ERP integrations (SAP is a bonus).
• Understanding of technical requirements and their implementation costs (API, flat file, on-prem vs. cloud, middleware ownership, etc.).
• Ability to map prospect processes and articulate how Sustainment improves them.
• Proven track record of winning technical decisions in complex B2B deals with multiple stakeholders.
• Passion for teaching and mentoring colleagues.
• Excitement about being the first Sales Engineer and shaping the function's future.

Bonus Qualifications

• SAP or other ERP experience.
• Knowledge of procurement, RFQ, or supply chain workflows.
• Experience selling into or implementing in manufacturing or industrial environments.
• Early or founding technical hire experience at a Series A/B company.

Why Join Us

• Ground floor opportunity in an emerging category.
• Build and define the Sales Engineering function at Sustainment.
• Direct influence on product development and go-to-market strategy.
• Contribute to strengthening American manufacturing and supply chains.

Company Culture

Sustainment is a Public Benefit Corporation based in Austin, founded by retired military leaders with a focus on clear ownership, measurable outcomes, and action. We value low ego and collaboration. We offer competitive benefits, including medical, dental, vision, PTO, holidays, and 401K matching. Sustainment is an equal opportunity employer committed to diversity and inclusion.