Sales Engineer

Duties and Responsibilities

• Serve as the primary point of contact for assigned customer accounts, ensuring timely communication, high satisfaction, and continued business growth.
• Develop a deep understanding of flexible packaging materials, specifications, and medical industry requirements (e.g., ISO 11607, FDA regulations) to effectively support and advise customers.
• Interpret customer drawings, technical specifications, and performance requirements, and communicate these effectively to internal team members, including Engineering, Quality, and Production.
• Translate complex technical information into clear, customer-friendly messaging for both technical and non-technical audiences.
• Conduct consultative needs assessments with current and prospective customers to understand application requirements and recommend appropriate packaging solutions.
• Respond promptly to customer inquiries, prepare detailed quotes and proposals, manage order entry, and coordinate with internal teams to ensure on-time and in-spec delivery.
• Support the sales team by providing technical information, preparing proposals, and collaborating on pricing and contract strategies in coordination with senior leadership.
• Maintain accurate records of customer communications, quotes, and orders in the company’s CRM and ERP systems.
• Stay up to date on industry trends, competitor offerings, and emerging technologies in the medical packaging space to provide informed recommendations.
• Participate in customer audits and technical meetings as needed, representing the company’s capabilities and commitment to quality.

Qualifications

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Office Suite.

Compensation and Benefits

• $80,000 - $90,000 per year.
• Medical, dental, vision insurances, 401k with company match, company paid holidays, paid time off, and sick time.
• This is position is fully on site in Huntington Beach, CA. Opportunity for role to become hybrid after 6-12 months of employment.