Sales Engineer

About the role

As a Sales Engineer, you will represent SMC in all business activities associated with assigned accounts, create and develop new business, and maintain relationships with clients interested in automation solutions.

Responsibilities

• Profitably grow sales through proactive management of targeted accounts
• Meet or exceed annual growth expectations consistently
• Present and sell the company’s core and newly released products to create value
• Serve as the primary contact for assigned customer accounts and drive customer growth
• Penetrate assigned accounts by selling new or additional products, finding new buyers, or expanding to additional customer locations
• Develop relationships with key decision-makers within designated target accounts
• Identify and pursue opportunities for account growth and new business at new accounts
• Use CRM to document sales calls, projects, opportunities, contacts, leads, and success reports to align customer data regionally and globally
• Develop and execute detailed customer action plans and forecasts as required
• Utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Complete required technical training and development objectives within the assigned time frame
• Demonstrate initiative and proactive skills with co-workers, peers, and customers
• Assist in the training of Sales Trainees and Sales Associates when appropriate
• Set and achieve sales targets, revenue quotas, and key performance indicators (KPIs) as outlined by management
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
• Maintain outbound reach, call blocks, daily prospecting, and document benchmarks

Requirements

• Completion of the SMC sales training program or equivalent sales and industry experience
• Proficient understanding of pneumatic components and their application
• Thorough knowledge and understanding of SMC policies, procedures, and product line (preferred)
• Basic understanding of competitive product lines
• Strong communication and problem-solving skills
• Proficient in CRM and computer use, with the ability to learn new programs and tools
• Clean driving record

Work Environment

• Customer-facing position, with the majority of time spent at customer sites
• Travel required, with some extended stays away from home
• Physically capable of lifting SMC products and displays up to 50 lbs