Sales Engineer

About the role

As a Valcom Sales Engineer, you will play a key role in driving business growth by partnering with Regional Sales Managers (RSMs) to identify, develop, and secure new business opportunities while delivering exceptional customer experience.

Responsibilities

• Partner with RSMs to create, advance, and win opportunities, coordinating engagement with the RSM’s territory strategy, customer relationships, and opportunity objectives.
• Conduct customer presentations, product demonstrations, and webinars for prospective and existing customers.
• Provide solution design and application guidance, including participation in system architecture, integration, and deployment approach discussions.
• Participate in discovery and planning meetings, joint customer visits with RSMs, and strategic account planning.
• Serve as a trusted technical advisor, providing solution guidance, product expertise, and hands-on customer support to advance opportunities, strengthen customer confidence, and contribute to the overall success of the sales organization.
• Support technical enablement initiatives and provide escalated technical assistance that helps drive long-term customer satisfaction and business growth.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• At least three years of experience in a related role.
• Proven experience in a technical sales role or engineering support capacity.
• RCDD certification, preferred.
• Experience in problem-solving and attention to detail.
• Field expertise for site surveys and pre-build assessment.
• Proficiency with remote troubleshooting.

Key Strengths & Skills

• Success in working and driving results in a cross-functional environment.
• Excellent communication and presentation skills with the ability to explain complex technical information to non-technical audiences.
• Effective at assessing customer needs and proposing solutions.
• Excellent verbal and written communication skills.
• Ability to travel overnight for customer meetings, trade shows and internal meetings.

Benefits

• Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
• Competitive health, dental, and vision plans.
• 401(k) with company match.
• Generous paid time off and holidays.
• Continuous learning and development opportunities.
• Financial Wellness programs including complimentary Certified Financial Planner sessions.
• Recognition programs that celebrate individual and team wins.
• A mission-driven team that supports life-saving outcomes, every day.