Sales Engineer

Sales Engineer – Inquiries and Quotations

KSB GIW, Inc. Department: Sales
Reports to: Commercial Manager, Inquiries & Quotations
Location: North America
Shift: 1st
FLSA Status: Exempt

Responsibilities

• Prepare pump quotations based on customer specifications, application requirements, and internal engineering guidelines
• Review technical requirements and support selection of appropriate product solutions
• Develop pricing using standard costing tools and approved methodologies
• Ensure quotations are accurate, competitive, and delivered within required timelines
• Communicate proactively regarding risks, delays, or clarification needs
• Support Sales teams with technical and commercial information during the quotation process
• Respond to customer inquiries and assist in clarifying specifications or application needs
• Participate in bid clarification discussions and customer meetings as needed
• Ensure alignment between customer expectations and proposed solutions
• Collaborate with Engineering and Product Management to ensure correct application of equipment
• Identify and escalate technical or commercial risks as needed
• Support interpretation of customer specifications and industry requirements
• Maintain alignment between internal capabilities and customer needs
• Aid in preparing order entry documentation after award
• Support smooth transition of projects from quotation to execution teams
• Ensure all technical and commercial details are clearly documented for handoff
• Provide feedback to improve quotation tools, templates, and internal processes
• Document lessons learned from completed quotations to improve future performance
• Share insights on customer needs, pricing trends, and competitive activity

Qualifications

• Education: Bachelor’s degree in Mechanical Engineering or related field preferred
• Experience: 2–5 years of experience in engineering, technical sales, applications engineering, or industrial equipment support
• Experience: Experience with pumps, rotating equipment, or mining applications preferred but not required

Skills

• Strong technical aptitude and willingness to learn pump applications
• Ability to interpret technical drawings, specifications, and customer requirements
• Strong communication and collaboration skills
• Proficiency in Microsoft Office (Excel, Word)
• Ability to manage multiple priorities in a deadline-driven environment

Key Attributes

• Detail-oriented and organized
• Customer-focused and solution-oriented
• Strong team player with cross-functional collaboration skills
• Comfortable learning technical and commercial concepts
• Proactive and adaptable in a fast-paced environment

Physical Requirements

• Office-based role with regular computer work
• Occasional meetings with customers or internal teams
• Limited domestic travel as needed