Sales Engineer

Key Responsibilities

• Lead and independently deliver technical discovery sessions, product demonstrations, and proof-of-concept engagements for enterprise POS, Inventory, and Promotion Management opportunities.
• Design and architect tailored solution proposals that align Jumpmind Commerce capabilities with client operational and technology environments (cloud, hybrid, on-premise).
• Build, maintain, and evolve demo environments that showcase real-world retail scenarios across the full Jumpmind Commerce platform.
• Collaborate closely with Solution Consultants to ensure seamless handoffs, consistent messaging, and unified solution narratives throughout the sales cycle.
• Support RFP/RFI responses with accurate, technically sound, and compelling content covering POS architecture, omnichannel integration, promotions, and inventory capabilities.
• Advise prospects on integration options including ERP, OMS, loyalty platforms, and payment systems contributing to end-to-end solution design.
• Own and manage technical relationships with key stakeholders across the prospect journey, from initial discovery through POC delivery and deal close.
• Translate customer pain points, store operations workflows, and business objectives into solution designs that demonstrate clear business value.
• Provide consultative guidance on scalability, extensibility, and long-term platform value of Jumpmind Commerce.
• Support on-site customer meetings, executive presentations, and industry events approximately 1–2 times per month.
• Prototype and develop new capabilities leveraging AI, machine learning, and edge technologies to differentiate Jumpmind solutions in competitive deals.
• Build internal tools and automations that improve team efficiency, demo agility, and sales cycle velocity.
• Train and mentor Associate Sales Engineers on technical sales processes, product knowledge, and demo best practices.
• Maintain and continuously improve technical documentation, demo environments, and sales enablement assets.
• Relay structured prospect feedback to Product and Engineering teams to inform platform roadmap and continuously improve Jumpmind Commerce capabilities.
• Collaborate with Account Executives on deal strategy, opportunity qualification, and customer engagement planning.
• Stay current with retail technology trends, competitive POS landscape, and Jumpmind Commerce platform releases.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience)
• 2–4 years of experience in a sales engineering, solutions engineering, or technical pre-sales role, preferably in enterprise software or retail technology
• Demonstrated ability to independently deliver product demonstrations and manage technical sales engagements
• Strong communication and presentation skills with the ability to translate technical concepts for both technical and non-technical audiences
• Experience supporting or contributing to RFP/RFI responses
• Ability to work cross-functionally and build strong relationships with sales, product, and engineering teams

Preferred Qualifications

• Experience with retail POS platforms, omnichannel commerce, or enterprise retail technology solutions
• Familiarity with inventory management, promotion management, or sales audit workflows in a retail context
• Experience with CRM tools (e.g., Salesforce) and managing opportunities through the sales cycle
• Hands-on experience with AI/ML concepts, distributed systems, or edge computing
• Background in solution architecture or technical consulting in enterprise environments
• Languages: Java, JavaScript, SQL
• Development Tools: Git, Github, Swagger/Open API
• Preferred Qualifications: Github Actions, Gradle, Angular
• Cloud: Kubernetes, Helm, Containers, Postgres
• Preferred Qualifications: AWS knowledge

What Success Looks Like

• Independently leads technical sales engagements with growing confidence and consistency across POS, Inventory, and Promo Management opportunities
• Recognized as a trusted technical resource by both sales partners and prospective clients
• Actively contributes to deal strategy and solution design alongside Solution Consultants and Sales Transformation Leads
• Delivers high-quality POC environments and technical proposals that accelerate deal progression
• Proactively contributes ideas, prototypes, and tools that improve team capabilities and competitive positioning

Career Growth

• This role is designed as a development path toward Senior Sales Engineer or Solutions Architect, with opportunities to specialize in retail platform architecture, lead strategic enterprise engagements, and grow into mentorship and team leadership.
• High performers will have visibility across the full go-to-market organization and direct impact on Jumpmind's enterprise growth.