Sales Engineer

Responsibilities

• Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
• Deliver technical presentations to customers, explaining product features, benefits, and applications.
• Generate, follow up on, and qualify sales leads.
• Prepare detailed quotations, negotiate sales terms, and manage service agreements.
• Provide comprehensive pre- and post-sales technical support.
• Aid in product and service selection based on customer requirements.
• Manage customer relationships, ensuring high satisfaction and addressing inquiries promptly.
• Collaborate with engineering, production, and logistics to ensure timely product delivery.
• Maintain accurate CRM records, track sales opportunities, and report on sales performance.

Qualifications

• Education: Bachelor's degree in engineering and 5+ years experience in HVAC Sales.
• Experience: Previous experience in the HVAC industry, but not required; a technical sale, or engineering role.
• Professional certifications in mechanical engineering.
• Familiarity with CAD software and other technical tools.
• Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools.
• Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members.
• Strong customer service skills to address inquiries and resolve issues.
• Analytical skills to diagnose and solve technical problems.
• Ability to identify sales opportunities and develop relationships with potential customers.
• Regular interaction with customers via phone, email, and video conferencing.
• Strong technical aptitude and ability to understand complex engineering concepts.
• Ability to work independently as well as part of a team.