Sales Engineer

Responsibilities

• Partner with mid-market/majors GTM Sales and Account Management teams to help lead pre-sales discovery, assess client needs for new and expansion opportunities, and deliver targeted demonstrations that validate platform capabilities, integration workflows, and technical requirements.
• Customize and position solutions through tailored demonstrations aligned to client-specific requirements, articulating technical capabilities, and business impact to advance deal opportunities.
• Document finalized scoped requirements and solutions and transition them to the Implementation Project Manager to initiate onboarding.
• Lead knowledge transfer sessions with Project Managers and cross-functional teams to enable a seamless client handoff from pre-sales to implementation.
• Serve as a subject matter expert on all commonly sold background screening products, services, solutions, platforms, and supported partnered integrations.
• Collaborate with cross-functional teams to clarify client requirements, identify gaps, and inform product enhancement roadmaps by translating technical constraints into actionable recommendations.
• Improve sales engineering scalability by contributing to best practices and process improvements across discovery, solution design and demos.

Qualifications

• Bachelor’s Degree in related field (Business, Engineering, or similar) or equivalent practical experience.
• 5 years’ experience in services sales/pre-sales, business development, product management, consulting, or related positions.
• Strong knowledge of pre-employment background screening products and services (e.g. criminal screening, drug testing and occupational screening including DOT and random screening).
• Familiarity with I9/E-Verify concepts and common integrations with applicant tracking systems (e.g. Workday, iCIMS, Oracle Recruiting, etc.).
• Strong understanding of regulatory considerations for screening programs; experience in healthcare, transportation, and/or financial services is highly desirable.
• Proven success in selling and scoping business process solutions.
• Hands-on experience documenting customer needs and requirements (e.g., scoping and design requirements, proposals, Statements of Work or Product Requirements documents).
• Strong analytical and problem-solving skills, with the ability to analyze client issues and identify comprehensive solutions.
• Excellent communication and presentation skills with both technical and non-technical audiences.
• Strong business acumen and the ability to translate technical capabilities into measurable business value.
• Familiarity with project management tools and methodologies is highly desirable.

What We Offer

• An excellent employee benefit package which includes:
• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards