Sales engineer

Responsibilities

• Technical Discovery & Sales Strategy
• Technical Advisor: Serve as the trusted technical advisor during the pre-sales cycle, building rapport with senior technical stakeholders at prospective partner organizations.
• Discovery: Lead deep-dive discovery sessions to uncover a prospect's technical environment, including POS architecture, core banking systems, and payment ecosystems.
• Strategic Alignment: Identify and articulate specific opportunities where ChargeAfter can solve the prospect's unique challenges, such as enhancing customer experience or driving revenue growth.
• Custom Demonstrations: Design and deliver tailored technical presentations and product demonstrations that highlight ChargeAfter’s value proposition for specific enterprise use cases.
• POC Management: Own the technical track of Proof of Concepts, from defining success criteria to building custom integrations to prove technical feasibility.
• Solution Design: Collaborate with Solution Architects and Product teams to propose innovative, resilient integration designs that meet the prospect's requirements.
• Technical Sales Support
• RFP/RFI Ownership: Take the lead on the technical portions of RFPs and RFIs, ensuring all technical requirements and security standards are accurately addressed.
• Solution Validation: Ensure a smooth path to contract by providing expert technical reassurance and resolving any functional gaps identified by the prospect's technical team.
• Internal Liaison
• Translate prospective partner feedback into actionable insights for the Product and Engineering teams to influence the product roadmap.

Requirements

• Foundational Requirements
• Education: Bachelor’s degree in Computer Science, Software Engineering, Industrial Engineering, or a related technical field.
• Experience: 2+ years of experience as a Presale Engineer, Sales Engineer, or Solutions Engineer for a B2B SaaS platform.
• Industry Expertise: Proven experience in the FinTech, Payments, or e-Commerce sectors, ideally working with enterprise merchants or financial institutions.
• Technical Acumen: Deep understanding of RESTful APIs, security protocols (OAuth, tokenization), and enterprise system integration methodologies.
• Communication: Exceptional ability to present complex technical architectures and ROI-driven value propositions to both developers and C-level executives.
• Preferred Qualifications
• Hands-on Skills: Proficiency in scripting (e.g., JavaScript, Python) to debug integration issues and create technical proofs-of-concept.
• Domain Knowledge: Familiarity with Buy Now, Pay Later (BNPL) models, merchant processing, or core banking systems (CBS).
• Business Acumen: Demonstrated ability to articulate a solution’s business impact and return on investment beyond just the technical specifications.
• Stakeholder Management: Proven ability to manage multiple high-stakes sales opportunities simultaneously while collaborating with diverse internal and external teams.

Pay

The expected salary for this role is between $140,000–$190,000. This role may be eligible for additional compensation in the form of bonuses and/or stock options.