Sales Engineer
Responsibilities
- Develop a thorough understanding of the Bruker Alicona products and applications through classes, on-the-job training, and training at our R&D Department at our Headquarters in Austria.
- Improve the customer experience with Bruker Alicona by recognizing their needs and providing solutions that meet and surpass those needs.
- Establish new accounts by identifying potential customers, organizing sales call appointments, meetings, and schedule.
- Utilize CRM to generate and manage leads, opportunities, quotes, orders, and appointments.
- Prepare quotes by studying customer requirements and documentation, consulting with purchasing, professional, and technical personnel.
- Gain customer acceptance by demonstrating cost reductions and improvements in operations.
- Achieve sales goals and monthly key performance indicators.
- Contribute to team efforts by accomplishing related results as needed.
- Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks, participating in professional societies, and attending Expo shows.
- Organize local-level sales strategy to maximize prospective customer awareness, sales opportunities and existing customer satisfaction for referrals in each territory.
- Cookordination effort to communicate customer problems and complaints to the appropriate sales or service group.
- Remain informed of product applications, technical services, market conditions and competitive activities through multiple sources, including pertinent documentations.
- Participate in trade shows and conferences as appropriate.
Qualifications
- Bachelor’s Degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or related field from an accredited college or university.
- Sales-driven individual motivated to increase sales through strong customer account management and identifying growth opportunities.
- Proficient in technology using programs to document all customer activity in CRM.
- Sales experience with high-end capital equipment preferred.
- Ability to travel on a regular basis. Maintain valid Driver’s license and personal car required.
- Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other Bruker Alicona associates.
- Excellent presentation and negotiation skills to present information and solutions in a professional manner.
- Fluent in English, both written and verbal.
- Strong analytical skills to prepare quotes, analyze data, and identify and resolve customer problems.
- Self-motivated, organized, and able to complete their tasks with little supervision.
- Extensive onboarding: 2-3 months of training in Austria including a mentoring system before you independently apply your talents with our clients.
- Ongoing training in-house.
- Centrally organized, straightforward travel for work.
- Great staff events: e.g., team dinners, bowling, bobsleighing, various celebrations during the year as well as team-building trips across several days.
Pay
Base salary is part of our total compensation. The estimated base salary range for this full-time position is between $60,000 and $85,000, commision expectations are between $25,000 and $50,000 for a total comp range between $85,000 and $135,000. The base salary for the role will depend on a number of job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position.
Schedule
Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.