Sales Engineer

About the role

Building Controls & Services Inc. – A member of the AIR Control Concepts family. Building Controls and Services, Inc. (BCS) is an HVAC and building automation company founded in 1985, serving Kansas and Western Missouri. The company provides heating and air conditioning, building automation, energy management, and indoor air quality solutions, with a focus on system efficiency and long-term cost control. Check out our website: Home - Building Controls and Services, Inc.

Essential Duties and Responsibilities

• Promotes HVAC equipment and DDC controls systems to mechanical engineers and contractors

• Affords assistance to mechanical engineers and contractors with problems involving the use of equipment and services and recommends suitable resolutions according to their needs

• Effectively communicates solutions utilizing product lines and development of presentations, webinars, and lunch and learns

• Prepares and delivers technical presentations explaining products and services to customers and prospective customers

• Arranges for demonstrations or trial installations of equipment

• Works closely with the Sales Account Executive to promote additional HVAC products, including grills, registers, diffusers, VAV boxes, etc.

• Handles various calls and inquiries from engineers and contractors

• Attends trades shows or conventions to promote products

Prepares Proposals and Bids

• Prepares proposals and bids for HVAC equipment and DDC controls products

• Reviews upcoming projects and keeps up to date with the plans, addendums and bid dates for projects

• Develops sales proposals, specifications, estimates, and presentations

• Performs layouts with engineers and contractors as directed

• Prepares quotes for new products or services

• Negotiates prices or terms of sale

• Follows up with engineers and contractors on bids

• Prepares formal submittals containing schematics, descriptions and technical information for use and approval by owner’s representative

• Assists project management and support staff in coordinating orders with engineers and contractors

• Prices change orders as necessary

• Assists project management in following up on freight/warranty claims

Builds and Maintains Relationships

• Builds and maintains customer, prospect and other relationships

• Mets regularly with mechanical engineers and contractors to build relationships and prospects for new business leads

• Identifies and maintains prospect list

• Participates in various civic and professional organizations to network and build relationships

• Supports and improves customer relationship management programs and procedures

• Solicits feedback from key customers regarding service

• Visits project sites and job meetings as required

• Maintains and strengthens relationships with manufacturers

• Responds to customer inquiries and resolves difficult and sensitive issues

• Maintains customer records, using designated computer and electronic systems and media

Works in Conjunction with Sales Team

• Works in conjunction with sales team to coordinate sales and business development activities

• Participates in sales team meetings

• Shares opportunities and information with relevant team members

• Collaborates with the sales team to understand and promote other company products and services

• Recommends process improvements as identified

Experience and Requirements

• Education: Bachelor’s degree in Engineering, Engineering Technology or related field

• Skills and Experience: Minimum five years of experience in engineering systems or related field. Minimum two years in HVAC equipment sales

• Exemplifies company core values: Ambitiously Curious, Always Want the Best and Whatever it Takes

• Strong knowledge of engineering fundamentals and HVAC concepts and operations

• Ability to read and interpret documents such as plans, safety rules, operating and maintenance instructions, and procedure manuals

• Excellent oral and written communication skills

• Mathematical abilities to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals

• Ability to compute rate, ratio, and percent and create and interpret graphs

• Ability to build rapport and strengthen relationships with new and existing customers

• Strong problem-solving ability

• Ability to evaluate urgency of situation and prioritize tasks

• Highly organized with an attention to detail

• Certificates, Licenses, Registrations: Valid driver license

• Other Requirements: Requires occasional evening and/or weekend work Requires travel to and from job sites and factories, many out of town Requires occasional overnight stays

Training and Development

Studies literature and attends seminars to keep current in products, processes, and materials. Must be familiar with competitor’s product lines and how our products meet or exceed specifications.

Physical Requirements

• Requires standing, walking, bending, squatting or twisting on a regular basis

• May require the ability to climb, balance, stoop, kneel, crouch, crawl or reach with hands and arms occasionally

• Requires the ability to carry, lift, move or push up to 20 pounds on a regular basis and may be required to carry, lift, move or push 100 or more pounds on an occasional basis

• Must be able to talk and listen to others

• Frequent use of manual dexterity and visualization of a computer screen through the day

• Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus

• Requires ability to work in an office setting and also frequently visit company sites in all types of indoor and outdoor conditions including near moving mechanical parts, in high, precarious places, extreme heat, cold and humidity

• Occasional exposure to toxic or caustic fumes or chemicals

• Regular noise levels range from minimal to moderate, but may be very loud when visiting job sites

Benefits

• We offer a competitive and comprehensive benefits package, including:

• Medical, Dental & Vision Insurance

• 401(k) Retirement Plan with company match

• Life Insurance & Health Savings Account (HSA)

• Health Reimbursement Arrangement (HRA)

• Short-Term and Long-Term Disability Insurance

• Critical Illness & Accident Insurance

• Employee Assistance Program (EAP) and Flexible Spending Accounts (FSA)

• Paid Time Off (PTO) and Paid Holidays