Sales Enablement | SDR
Ramp · New York, NY · 5 days ago
HybridBusiness DevelopmentFull-time
About the role
Ramp's Sales Development organization is the engine of the company's top-of-funnel growth. The SDR Enablement Manager will own the programs, systems, and infrastructure that take SDRs from onboarding to full productivity in 90 days, equip the full team to pitch multi-product, and create sustainable coaching infrastructure that helps managers develop their people.
Responsibilities
- Own the SDR Onboarding Program Redesign and run the quarterly onboarding program for each incoming cohort of new SDRs, with the explicit target of full productivity by month three
- Create tracks that go beyond systems training — sales methodology, professional fundamentals, cold calling philosophy, email craft, and multi-product qualification basics
- Create resources SDRs will actually use on cold calls: specific discovery questions, objection handles, and qualifying language — not slide decks they'll close on day two
- Design the program so it can run without you — owned by managers, reinforced in weekly 1:1s, and refreshed with each new cohort rather than rebuilt from scratch
- Build the Continuous Enablement Infrastructure
- Develop segment-transition programs ("SDR 201") for reps moving from SMB to Mid-Market and Enterprise
- Build and maintain multi-product readiness tracks for procurement, treasury, and AP personas
- Run 2–4 targeted enablement sessions monthly based on real field data
- Bring creativity to incentives and performance pushes: design, test, and iterate on SPIFFs that SDRs actually care about (not generic rewards), with clear targeting, rules, and measurement
- Partner with SDR leadership to use incentives to drive specific behavior change (e.g., multi-channel adoption, better pre-qualification, new product motions), not just short-term volume
- Own AI and Systems Enablement
- Build the first structured AI enablement program for the SDR team
- Translate Organizational Priorities into Field Tactics
- Serve as the bridge between leadership priorities, product launches, and what SDRs actually hear and say on cold calls
Qualifications
- Sales Development or similar experience
- Experience building AI-powered tools or workflows for SDR or sales use
- Familiarity with Ramp's product surface: spend management, AP automation, procurement, treasury
- Track record of building readiness or career development programs that created a pipeline into AE, AM, or management roles
Benefits
- Full-time Ramp Employees (Global)
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- Group retirement plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
- Canada: Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
- United Kingdom: Private medical insurance through Fr