Sales - Electric Power Inside Sales Rep

Position Summary

The incumbent assists in the coordination of bids, bidding documents, and 3rd party supplier quotes for the Power System Division’s new generator sales team for projects to contractors and end users, in both the emergency standby and advanced energy business segments. This includes estimation, quoting, and technical support of projects through the time of project design and award.

Position Duties/Responsibilities

• Manages the bidding process of the EPG division’s emergency standby and advanced energy projects from initial estimation through the award of a contract
• Provides accurate estimates and technical support to maximize profit without sacrificing customer satisfaction
• Works with the service and parts departments to develop the quote ensuring all costs are covered and quotes are technically accurate
• Can answer basic technical and application questions with respect to Caterpillar and other related products for consulting engineers, electrical contractors, salespeople, project managers, and the parts and service departments
• Develops a close working relationship with suppliers and their field representatives in support of the projects to achieve customer satisfaction
• Maintains and monitors various construction bid portals (e.g. Dodge, Builder’s exchange, etc.)
• Promotes all aspects of the dealership including parts, service, labor, customer service agreements and machine and engine sales leads
• Maintains and updates activities in customer relationship management (CRM) software accurately and efficiently
• Special Projects – Supports power systems marketing team (e.g. sales campaigns & customer events)

Position Requirements

• High School Diploma or GED
• 2 years or more of experience in relationship and/or technical sales in the mechanical or electrical field
• Proficient in Microsoft Office software tools including word, excel, power point, etc.

Preferred:

• Associates Degree in business or engineering related field
• 4 years or more of experience in sales
• Caterpillar program knowledge including (e.g. Customer Systems Quoter (CSQ))

Knowledge, Skills, And Abilities:

• Excellent listening, verbal, and written communication skills
• Excellent attention to detail
• Excellent organizational skills and ability to multi-task
• Excellent problem-solving skills and the ability to interpret and apply policies, procedures, guidelines, and laws
• Mastery of the product and a good knowledge of the product market
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