Sales & Education Executive, San Diego/Inland Empire

About the role

The Sales and Education Executive plays a crucial role in driving total business development within a specific market, notably Sephora and Ulta. This role focuses on achieving and exceeding sales plans, developing Dior Brand Ambassadors, building relationships with retailer employees, and maintaining the Dior brand image at the store level.

Responsibilities

• Develop and execute a territory-specific plan to achieve and exceed sales goals, aligning with brand strategy and focusing on revenue, market leadership, rank and penetration.
• Partner with the Area Manager to prioritize decisions based on market, trends, and competitive landscape, implementing strategies to maximize business opportunities.
• Collaborate with key stakeholders to enhance CRM, brand image, assortment, inventory, and company ambitions.
• Maintain in-depth knowledge of Retailer CRM programs and Dior.com programming to optimize the omni-channel client experience.
• Ensure the brand image and 360° execution of product launches and visual merchandising are consistently upheld.
• Develop weekly, monthly, and annual market strategies to support business priorities and events.
• Optimize Selling Specialist productivity through strategic staffing, T&E reconciliation, and maximizing instore spend in line with allocated budgets.
• Be accountable for profitability/ROI and aware of P&L implications where applicable.
• Lead, coach, and motivate internal and external Brand Ambassadors to promote Dior values and achieve objectives while fostering creativity and innovation.
• Enhance the skills and capabilities of Freelance associates, Market Leads, Multi-Brand Beauty Consultants, and store teams, focusing on individual and collective productivity goals.
• Recruit, hire, and develop talent, emphasizing retention of high-performing teams and creating succession plans.
• Ensure the consistent roll-out and execution of tools, products, services, and brand elevation provided by Dior, including training initiatives.
• Conduct regular field visits to provide hands-on support and coaching to brand teams, leveraging A-C volume doors and creating a strategic cadence with freelance support in outlying markets.
• Leverage expertise in product, service, and artistry to coach and support Brand Ambassadors using side-by-side selling techniques and playing an active role on the sales floor.
• Maximize productivity within specialty-multi retailers through employee engagement, training, operational excellence, and effective leadership of freelance staff.

Requirements

• 5+ years’ sales management and people leadership experience in a retail environment.
• Luxury and/or cosmetics experience is preferable.

Qualifications

• Create Passionately: Soft skills that align with our values such as Creative & Innovative, Initiative, Resourceful, Resilience, Leadership & People Management Capacity, Assertive & Proactive, Entrepreneurial, Critical Thinking, Stakeholder Management Capacity, Craft Together With Joy, Teamwork & Collaboration, Emotional Intelligence, Communication & Interpersonal skills, Cultivate Triumphant Inclusivity, Learning Agility, Integrity, Empathy, Excel For Ultimate Luxury, Attention to detail, Strategic Thinking, Work Ethic, Numeracy/Analytical, Commit & Act To Re-enchant The World, Change Management, Business Acumen, Adaptability, Problem Solving, Purpose Driven Management.
• Hard Skills: Collaborative team player with a growth mindset, Proven makeup artistry skills with a strong portfolio or demonstrated ability to apply makeup across a diverse range of skin tones, ages, and types, Deep understanding of the fragrance category, including olfactive families, fragrance notes, and the psychology of scent, Excellent Social Media skills with strong following on Tik Tok and Instagram, Preferred, Communicate effectively, both verbal and written, and demonstrate exceptional interpersonal skills, Exhibit strong management and leadership abilities to develop, lead, and inspire teams effectively, Lead by example and coach teams to deliver exceptional client experiences, Possess strong business acumen to analyze data, develop and execute strategic action plans, Work independently and manage multiple tasks simultaneously with efficiency, Demonstrate strong aptitude for using digital tools to optimize business processes and customer experience as well as basic business applications such as Outlook, PowerBI, Teams, Excel, Word, and PowerPoint, Demonstrate proficiency in the English language, both written and verbal, other languages a plus, Display exceptional negotiation skills while building strong business relationships, Must display excellent organizational skills, calendar management, and the ability to prioritize while multitasking, Resilience and agility are required.

Skills Development Opportunities

• Sales Strategy & Execution: Developing and executing territory-specific plans, achieving sales goals, market leadership, rank, and penetration.
• Leadership & Motivation: Leading, coaching, and motivating teams (Brand Ambassadors, Freelance associates, etc.), fostering creativity and innovation.
• Collaboration & Stakeholder Management: Collaborating with Area Managers, key stakeholders, retail and education teams, and retail partners.

Potential Career Path

• Account Executive
• Regional Sales Director
• Training and Education Manager