Sales & Education, Account Executive - LA

JOB SUMMARY

L’Occitane is seeking a Sales & Education Account Executive to drive growth within Sephora US. This role involves executing trainings, events, and sales support across Sephora US stores.

JOB RESPONSIBILITIES

• Sales Strategy & Execution:
  • Drive brand retail sales and implement strategies to meet/exceed sales plans.
  • Plan and execute retailer events, sales visits, and training sessions in Sephora US locations.
  • Evaluate retail trends to optimize resource movements and achieve sales targets.
• Relationship Management:
  • Build strong relationships with Sephora store management, regional managers, and retail associates.
  • Communicate needs to key stakeholders and ensure visual merchandising execution.
• Team Leadership & Freelance Management:
  • Lead and manage a freelance team to achieve sales goals and optimize schedules.
  • Recruit, hire, inspire, develop, and retain productive team members.
  • Ensure achievement of sales per hour and items per transaction goals.
• Training & Events:
  • Provide ongoing product training for Sephora accounts within the assigned territory.
  • Assist with higher-level trainings and events to meet sales goals.
  • Train new door openings and assist with corporate events.
• Operational & Administrative Management:
  • Support product and marketing campaigns through customer interactions and visual merchandising.
  • Manage call cycles and budgets (e.g., T&E, freelance).
  • Plan and execute visual direction and ensure inventory and operational standards are met.

KEY PERFORMANCE INDICATORS

• Provide best-in-class shopper experience to attract and retain customers.
• Meet all deadlines for requests, including calendar, call cycle, expenses, and event recaps.
• Adhere to Sephora protocols and provide competitive feedback to the Sales Director.
• Strengthen brand identity by maintaining visual merchandising consistency and meeting operational standards.

REQUIREMENTS

• Education: High school diploma or equivalent.
• Experience: Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales experience.
• Skills: Budget management, collaboration, communication, proficiency in Microsoft Office Suite, ability to provide excellent customer experience, and adaptability to a fast-paced, growing environment.

PHYSICAL & TRAVEL REQUIREMENTS

• Full and valid driver's license.
• Ability to travel within the US, varying amounts depending on territory.
• Stand for 4 hours or more.
• Flexible schedule, including night, evening, and holiday shifts.

PAY & BENEFITS

The compensation for this role ranges from $80,000 - $90,000 for the LA region, with exact compensation varying based on experience, skills, and geographic location. This position is also eligible for a competitive bonus program.