Sales Director

About the role

The Sales Director will lead and develop a growing sales organization within a fast-paced Managed Services Provider (MSP) environment. This individual will be responsible for managing team performance, driving accountability, and executing strategic initiatives that support revenue growth across multiple service lines.

Responsibilities

• Lead, mentor, and manage a multi-function sales team spanning new business acquisition, account management, and solution sales roles
• Drive team performance through structured coaching, goal setting, and ongoing accountability measures
• Manage and monitor KPIs aligned to organizational growth objectives
• Develop and implement scalable sales processes and performance frameworks
• Partner with executive leadership to shape go-to-market strategy and contribute to company-level revenue planning
• Partner cross-functionally with operations and executive leadership to ensure alignment on growth initiatives
• Collaborate with technical pre-sales and vCIO resources to support complex solution selling cycles
• Provide leadership support to solution-focused sales specialists who serve niche markets
• Conduct regular performance reviews, pipeline reviews, and forecast reporting
• Support hiring, onboarding, and training of new sales team members
• Maintain accurate forecasting and reporting within CRM systems

Requirements

• Proven success as a sales manager with a track record of team growth and performance, and a clear readiness to operate at a director level
• Strong proficiency with HubSpot CRM
• Proven ability to implement performance management frameworks and scalable sales processes
• Excellent communication, leadership, and organizational skills
• Demonstrated ability to think both tactically and strategically, with an appetite to grow into broader organizational leadership
• MSP or IT services industry experience strongly preferred

Skills, Knowledge and Expertise

• Proven success as a sales manager with a track record of team growth and performance, and a clear readiness to operate at a director level
• Strong proficiency with HubSpot CRM
• Proven ability to implement performance management frameworks and scalable sales processes
• Excellent communication, leadership, and organizational skills
• Demonstrated ability to think both tactically and strategically, with an appetite to grow into broader organizational leadership
• MSP or IT services industry experience strongly preferred