Sales Director

About the Role

We are seeking an experienced and highly motivated sales director to lead our business development efforts throughout North America. As an individual contributor, you will develop and execute strategic sales plans, identify new business opportunities, and drive revenue growth throughout the Fracht network. This role focuses on expanding market presence, enhancing customer satisfaction, and achieving sales goals without direct management responsibilities.

Responsibilities

• Identify and pursue new business opportunities in existing and emerging markets.
• Monitor market trends and competitor activities to inform sales strategies.
• Build and maintain strong relationships with key clients and industry partners.
• Address and resolve client issues and concerns promptly.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with marketing and product development teams to align sales initiatives with market demands.
• Attend industry conferences, trade shows, and networking events to represent the company and generate new business leads.
• Analyze sales data and generate reports to track performance and inform decision-making.
• Develop and maintain a strong professional network within the logistics and supply chain industry.
• Ensure pricing strategies are competitive and profitable.
• Work closely with cross-functional teams, including operations, finance, and customer service, to ensure seamless service delivery.
• Communicate sales goals, strategies, and performance updates to senior management.

Requirements

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, or a related field preferred.
• Minimum of 7-10 years of sales experience within the freight forwarding or logistics industry.
• Proven track record of achieving and exceeding sales targets.
• Strong negotiation, communication, and interpersonal skills.
• In-depth knowledge of global logistics and supply chain management.
• Ability to think strategically and execute tactically.
• Proficient in CRM software and sales analytics tools.

Skills

• Integrity: Adhere to Fracht’s Core Values and Vision. Operate in an open and honest manner to build trusting relationships with team members, customers, and vendors. Accept mistakes and learn from them without apportioning blame.
• Flexibility: Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.
• Communication: Effectively listen and communicate clearly with team members, customers, and vendors. Interpret and disseminate information promptly.
• Problem Solving: Measure effectiveness in understanding problems and making timely, practical decisions. Work well in groups and/or individually to develop alternative solutions.
• Accountability: Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with a sense of urgency.

Physical Requirements

• Safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 20 lbs.
• Must be able to sit for prolonged periods in an office/desk setting.
• Must be able to talk, listen, and speak clearly on the telephone.

Diversity and Inclusion

We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.