Sales Development Team Lead

About the role

SWE Homes and its affiliates have nearly 40 years of success in the residential and commercial real estate market. As we continue expanding across Texas and other states, we remain focused on operational excellence, growth, and entrepreneurial innovation. The Sales Development Team Lead will be responsible for developing, coaching, and supporting the sales team to drive performance and consistency. This is a producing leadership role that requires hands-on involvement in training, real-time coaching, and the ability to step in and assist with closing deals when needed.

Responsibilities

• Train new hires and existing team on systems, processes, and sales workflow
• Ensure consistency in messaging and workflow
• Improve and refine sales processes
• Listen to sales calls and provide coaching and feedback
• Work closely with sales team members by joining appointments and shadowing in the field
• Assist in live customer interactions to help coach both new and existing team members
• Routinely walk the sales floor to provide real-time support and guidance
• Track and analyze key performance metrics related to calls and sales activity
• Hold individual and team meetings to review performance and provide coaching
• Develop and maintain documentation, guidelines, and process improvements
• Collaborate with Marketing to align messaging and improve lead conversion
• Step in when necessary to assist in closing deals

Qualifications

• Bachelor's degree in business, Marketing, or related field preferred
• Demonstrated and measurable experience in sales (proven personal results)
• 3–5+ years prior experience in sales leadership, training, or coaching
• Bilingual (strongly preferred)
• Comfortable working in a fast-paced, performance-results driven environment
• Experience using CRM systems and tracking sales performance metrics

Skills

• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Strong problem-solving and decision-making abilities
• Ability to demonstrate patience and strong listening skills