Sales Development Specialist

Responsibilities

• Sales Support
• Aid in maintaining CRM, SFDC, and other systems.
• Back-up to Territory/Account Managers.
• Manage freight quotes, escalated order requests, product spec inquiries, and inventory opportunities.
• Entry and management of claims.
• Replacement Product Recommendation.
• Direct contact for high-level escalation needs.
• Generate business intelligence for accounts, contacts, and projects.
• Pursue solutions through branded sites like Smart Market.
• Proactively manage pending orders to achieve on-time resolution targets.
• Scrutinize the active order environment to identify problematic situations.
• Lead and optimize new product rollouts.
• Single point of contact for aligned Sales team for all Technical and Product Information.
• Business Intelligence
• Engage customers and generate new business opportunities.
• Create business opportunities using resources and business tools.
• Innovate techniques for different sources such as LinkedIn and Salesforce.com.
• Document customer insights for the sales team.
• Identify potential Strategic or Aligned Accounts.
• Inside Sales
• Develop good relationships with customers.
• Understand national and local promotions and market trends.
• Prepare and communicate periodic sales reports.
• Analyze sales statistics to aid in goal formulation.

Requirements

• High School Diploma or GED.
• Ability to learn Salesforce and other Shaw systems.
• Self-motivated and organized.
• Good communication and time management skills.
• Professional demeanor both in the workplace and the community.
• Accept assignments requiring additional training.
• Team player.
• Ability to travel less than 10%.

Preferred

• 2+ years sales experience or B.S. in Marketing or related field.
• Experience working in Salesforce.
• Living in the assigned territory - Arizona, New Mexico, or Southern California.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Tuition reimbursement.
• Employee assistance program.
• Health savings account.
• Paid Time Off.
• Parental Leave.
• 401K and Retirement Plans.
• Product discounts for employees.