Sales Development Specialist

About the Role

We're looking for a motivated Sales Development Specialist to support new customer acquisition and help grow our sales pipeline. You'll be responsible for identifying potential customers, starting conversations, qualifying opportunities, and connecting interested prospects with the appropriate members of our sales team. This is an active, customer-facing sales role for someone who communicates confidently, stays organized, and enjoys working toward measurable goals.

Responsibilities

• Identify and engage prospective customers through outbound outreach
• Initiate conversations with new prospects and introduce company products and services
• Qualify potential customers based on needs, interest, and overall fit
• Conduct prospecting and lead generation activities
• Research potential customers, industries, and market opportunities
• Follow up with leads and maintain consistent communication throughout the sales process
• Schedule meetings, consultations, or appointments for the sales team
• Maintain accurate prospect and lead information within CRM systems
• Track outreach activity, follow-ups, and sales opportunities
• Work closely with sales and marketing teams on customer acquisition campaigns
• Communicate current products, services, promotions, and relevant company information
• Help identify customer needs and connect prospects with appropriate solutions
• Meet individual and team activity and performance goals
• Maintain a professional and positive approach throughout customer interactions

Qualifications

• Strong verbal and written communication skills
• Confident and comfortable speaking with new people
• Goal-oriented and motivated by measurable results
• Strong follow-up and organizational skills
• Ability to manage multiple prospects and conversations
• Comfortable working in a fast-paced sales environment
• Positive and persistent approach to prospecting and outreach
• Ability to work independently while contributing to team goals
• Comfortable learning CRM and sales technology platforms
• Previous experience in sales, business development, customer service, retail, hospitality, marketing, or another customer-facing role is helpful but not required

Compensation & Team Environment

• Competitive compensation with performance-based incentives
• Sales training and ongoing coaching
• Full-time schedule
• Collaborative and results-focused team environment
• Opportunities for advancement within Sales, Business Development, and Account Management
• Regular feedback and support from sales leadership

About You

You're comfortable starting conversations, asking questions, and following up with potential customers. You're organized enough to keep multiple opportunities moving at once and motivated by working toward individual and team sales goals.