Sales Development Representative (USA - Remote)

About Us

We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, embrace risks, and tackle big challenges together. We value team diversity and seek candidates from a wide range of backgrounds in work, life, culture, and experiences.

Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Learn more about our company, culture, and how we work in our Applicant Handbook or watch one of our public Town Halls.

Responsibilities

• Outbound Prospecting:
  • Make 100+ outbound calls per day to target accounts
  • Overcome objections, ask strategic questions to uncover pain points, and deliver a concise, tailored pitch
  • Send personalized SMS, emails, and LinkedIn messages to decision-makers
  • Craft cold outbound email copy designed to drive intrigue, responses, and conversations
  • Reach out to prospects before and after industry conferences using targeted lists
• Conference Representation & Travel (5-10%):
  • Attend and represent Hospitable at regional and national industry conferences
  • Engage attendees, capture new leads, and follow up post-event
  • Coordinate logistics and collateral with marketing for a seamless event presence
• Multi-Channel Cadences:
  • Execute coordinated email, phone, SMS, and LinkedIn sequences
  • Leverage tools like HubSpot, Clay, Instantly, Claude, and Aimfox to research and engage prospects
• Lead Qualification & Handoff:
  • Identify and qualify prospects based on ideal customer profile and BANT criteria
  • Schedule and document qualified meetings in HubSpot for Account Executives
• Data Management & Reporting:
  • Keep accurate, up-to-date records of all touch points and prospect statuses in CRM
  • Hit weekly, monthly, and quarterly quota targets for qualified meetings
  • Analyze outreach metrics and optimize cadences for higher conversion
• Cross-Functional Collaboration:
  • Share feedback with marketing on messaging and campaign effectiveness
  • Partner with Account Executives to tailor outreach approaches for key verticals

Requirements

• Bachelor’s degree or equivalent experience
• 2+ years of sales, business development, or customer-facing experience
• Proven ability to meet or exceed activity and outcome-based goals (cold calls, messages, meetings)
• Comfortable operating in a fully remote/hybrid environment
• Willingness to travel 5-10% for conferences and events

If you don’t meet all the qualifications but have the following, we’d still love to hear from you:

• Career Mindset: Demonstrated passion for a sales career (internships, campus involvement, clubs, etc.) and a strong desire to learn and grow within a fast-paced sales organization
• Communication Skills: Confident and clear over the phone, SMS, email, and LinkedIn; ability to craft concise, compelling outreach messages
• Resilience & Drive: Comfortable making a high volume of daily outbound touches; coachable attitude—open to feedback and continuous improvement
• Technical Aptitude: Familiarity with HubSpot (or similar CRMs) and prospecting tools (Clay, Instantly, Aimfox, Heyreach); quick to learn new sales tech and workflows
• Organization & Time Management: Excellent at juggling multiple cadences and follow-ups; strong attention to detail in tracking activities and next steps

Benefits

• A supportive, radically transparent, and caring team environment focused on results and output
• 35 days off per year (including self-serve public holidays) and parental leave
• Complimentary mental health and emotional support with therapists on call through Slack by Spill
• Earn virtual coins through our peer recognition platform and redeem them for gift cards, donations, or monetary rewards

Pay

The compensation depends on your location, status (contractor or employee), and level within our salary bands. For contractors, the total cost ranges from USD $67,000.00 - USD $78,100.00. For US employees, the gross salary ranges from USD $61,817.08 to USD $72,058.41.

Additional earnings include:

• A quarterly commission structure with the potential to earn USD $60,000 per year
• Company equity through our $HOST token (RSUs), with a grant value of up to $7,100.00
• Eligibility for up to an additional USD $243,664.00 per year in Performance Share Units (PSUs), granted upon achieving clearly defined business performance targets

For US employees: healthcare (including EPO, PPO, and HSA) and 401(k).