Sales Development Representative, SMB
About the role
Less complexity. More dentistry. More impact. At Videa, we help dental clinicians deliver better care to millions of patients through AI. Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm. Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading. As a Sales Development Representative (SDR), you'll be the first voice many dental practices hear from us. You'll run high-volume outbound calls and emails to introduce practice owners, doctors, and office managers to AI-driven diagnostics and workflow tools, and book qualified meetings for our Account Executives. You'll focus on two segments: SMB practices with 1–5 locations and mid-market DSOs with 6–30 locations. We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck. We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.
Responsibilities
- Make a high volume of daily cold calls and emails to SMB practices and mid-market DSOs, with a primary focus on setting qualified meetings for Account Executives
- Get past gatekeepers and front-desk staff to reach doctors, practice owners, office managers, and DSO operations leaders
- Run quick, targeted account research to personalize outreach and hand AEs useful context before every meeting
- Learn VideaHealth's product suite and the dental landscape (practice management systems, imaging, insurance and claims workflows, and competing AI tools) well enough to spot pain points and tailor your pitch
- Handle common objections on the phone and turn verbal interest into a meeting on the calendar before you hang up
- Build and follow multi-touch cadences across phone, email, and text to stay consistent and hit daily activity goals
- Log all activity, leads, and meetings accurately in HubSpot/CRM
- Review your own call recordings, take coaching, and keep refining your talk tracks
- Share what you hear from prospects with sales and marketing to sharpen messaging and targeting
Qualifications
- Comfortable with high-volume outreach and motivated by daily and weekly activity and meeting set goals
- Resilient: you handle rejection well, stay upbeat, and pick up the next call
- Coachable: you seek out feedback and apply it quickly
- Strong verbal and written communication skills; you can explain complex ideas in clear, simple language
- Highly organized with strong attention to detail in a fast-paced environment
- 1+ year of SDR, BDR, or other high-volume outbound or phone-based sales experience preferred
- Experience with modern sales tools such as Nooks, Attention, HubSpot, Zoom, and ZoomInfo is a plus
- Experience selling into healthcare, dental, or small business is a plus, but not required
- Willingness to commute to Utah office
Benefits
- Competitive compensation and meaningful equity
- Unlimited PTO
- 100 percent company-paid dental and vision coverage
- Generous medical contributions
- The opportunity to work on AI that is actually used every day
- A team of thoughtful, driven people who genuinely care