Sales Development Representative (Remote)
About the Role
RectorSeal is seeking proactive Sales Development Representatives to engage directly with customers, generate leads, and close sales over the phone. This remote role focuses on nurturing and expanding our customer base, particularly with traditionally underserved accounts, transforming them into loyal clients. You will conduct strategic outreach, promote RectorSeal’s products, offer personalized training, distribute samples, and facilitate immediate order placements via our eCommerce platform or ERP systems. Additionally, you will communicate updates about new product launches, promotions, and rebranding efforts to distribution partners and end users.
This position is remote, and the successful candidate must reside in the Continental US full-time.
Responsibilities
- Engage directly with customers to generate leads and close sales over the phone.
- Communicate RectorSeal’s value proposition effectively to ensure customers understand product benefits.
- Provide personalized service to build and maintain strong relationships, turning underserved customers into significant accounts.
- Participate in a scalable training process focused on product knowledge, industry insights, and sales techniques.
- Continuously improve sales skills and product expertise to engage customers and close sales.
- Execute targeted sales strategies aligned with RectorSeal’s sales territories, in coordination with the Outside Sales team.
- Utilize conversation guides and sales tools to facilitate productive, conversion-driven interactions with customers, including distributors and contractors.
- Educate customers about new product launches, promotions, company acquisitions, rebranding efforts, and solution-oriented messaging.
- Utilize cross-sell recommendations, historical sales data, and past customer interactions to personalize outreach and enhance sales effectiveness.
- Collaborate periodically with manufacturer rep principals and Regional Sales leadership to ensure alignment within the sales process.
- Adapt sales strategies based on performance data, customer feedback, and market trends to improve efficiency and outcomes.
- Track sales performance against goals and provide regular reports to management.
- Implement adjustments to strategies as needed to meet or exceed targets.
Requirements
- Bachelor’s Degree or experience in Business, Marketing, Sales, Communications, or a related field.
- A minimum of 2-3 years of experience in sales, with significant time spent in inside sales or a related area.
- Proven track record of successfully achieving sales targets and building customer relationships.
- Experience in the building products industry preferred, particularly in HVAC, electrical, and/or plumbing.
- Familiarity with CRM systems, sales automation tools, and data analysis platforms.
- Strong communication skills, both verbal and written, with the ability to convey RectorSeal’s value proposition effectively.
- Experience with sales technologies and platforms, including CRM software, sales automation tools, and e-commerce systems.
- Highly motivated, with a drive to exceed targets and achieve personal and team goals.
- Strategic thinker with a knack for identifying growth opportunities and efficiency improvements.
- Solution-oriented, with the ability to resolve challenges creatively and effectively.
- Adaptable and flexible, with a willingness to embrace change and continuously improve.
- Caring and empathetic, with a genuine interest in understanding and addressing customer needs.
- Must reside in the Continental US.
- Capability to travel up to 10%, including some overnight trips within the Domestic US.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an office environment. The role requires reading, verbal and written communication, analysis of information, and understanding of instructions or guidelines. The employee may need to stand, walk, and sit, and is frequently required to use hands and fingers for typing, handling, or reaching. The employee must occasionally lift and/or move up to 25 lbs. This position requires computer use, with specific vision abilities including close vision, color vision, distance vision, depth perception, and the ability to adjust focus.
Benefits
- Comprehensive medical, dental, and vision plans.
- 401(k) and pension plans.
- Life insurance.
- Paid time off program with paid holidays.
- Various wellness programs.
- Employee Stock Ownership Plan (ESOP).
About RectorSeal
Based in Houston, Texas, RectorSeal, LLC, is a wholly owned subsidiary of CSW Industrials, Inc. [NYSE: CSW] and a leading provider of quality solutions for the professional trades serving HVAC/R, plumbing, electrical, and construction markets. For over 80 years, customers have relied on RectorSeal for high-quality products delivered with excellent value and timely service. Our commitment to exceptional customer service has driven rapid growth, creating the need for additional capacity to meet increasing demand.
For more information about RectorSeal’s innovative products and brands, visit www.RectorSeal.com.
About CSW Industrials
CSW Industrials is a diversified industrial growth company with industry-leading operations in three segments: Contractor Solutions, Specialized Reliability Solutions, and Engineered Building Solutions. CSW provides niche, value-added products with performance and reliability as core attributes. The primary end markets served include HVAC/R, plumbing, electrical, general industrial, architecturally-specified building products, energy, mining, and rail transportation.