Sales Development Representative II

About the role

The Sales Development Representative is a key member of a sales team responsible for prospecting new business opportunities within a defined geographic territory in the small and medium market. Responsibilities include identifying potential new customers, conducting background research, discussing supply chain with decision makers, and developing value propositions.

Responsibilities

• Targets new business opportunities by identifying potential new customers and growing revenue through call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization to support new/incremental revenue.
• Maintains a healthy pipeline of new leads, completes successful calls on those leads, and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Requirements

• Demonstrated involvement or leadership in school, community, athletic or professional organizations.
• Experience working collaboratively in team-based environments.
• B2B or high-value B2C sales experience using digital tools & CRM.
• High volume prospecting activities and/or inbound virtual customer support experience.

Qualifications

• Demonstrated leadership and involvement in school, community, athletic, or professional organizations.
• Experience working collaboratively in team-based environments.
• B2B or high-value B2C sales experience using digital tools & CRM.
• High volume prospecting activities and/or inbound virtual customer support experience.
• Preferred qualifications include:
• One year of the Company's business-to-business sales experience.
• Four years of business-to-business sales experience.
• Knowledge of Suggested Calls and other data-driven reporting tools.
• Experience navigating internal, cross-functional processes to support customer experience.

Skills

• Communication skills.
• Presentation skills.
• Product knowledge.
• Resilience with prospection and lead qualification.
• Time management.
• Organization.
• Self-motivation.
• Adaptability.
• Business acumen.
• Experience leveraging technology.

Benefits

Not specified.

Pay

$2,529.28 - $6,656.91

Schedule

Not specified.

Location

The desired location for this position is Cincinnati, OH. However, this position may also be located in Lexington, KY or Louisville, KY. Depending on your location, you may be required to work at a FedEx Campus location several times per week.

Additional Details

This position will expire on Tuesday, July 28, 2026, at 4:00 PM CDT / 5:00 PM EDT. For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under federal employment laws: know your rights, pay transparency, family and medical leave act (FMLA), employee polygraph protection act, e-verify program participant, federal express corporation participates in the department of homeland security us citizenship and immigration services' e-verify program (for u.s. applicants and employees only).