Sales Development Representative I - San Antonio, TX

This position is only considering candidates local to our San Antonio, TX offices as it will be on a hybrid on-site schedule.

About the Role

Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems. May have an assigned product line that may overlap other sales teams' territories. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Responsibilities

• Utilizes provided information to contact potential customers regarding Rackspace products.
• Conducts needs analysis and determines prospects' pain points to align Rackspace solutions with those needs.
• Researches market segments to identify potential customers and makes first contact.
• Develops new business via telephone, email, and social media to introduce Rackspace solutions and identify appropriate buyers within the target market.
• Prepares and analyzes leads pipeline reports and dashboards.
• Performs other incidental tasks related to the job, as necessary.

Requirements

• Entry-level knowledge in professional sales training and sales processes.
• Entry-level understanding of processes, procedures, and systems used to accomplish work, with familiarity in broader underlying concepts.
• Entry-level knowledge of Rackspace product portfolio, strategy, competitors, and customers.

Qualifications

• High School Diploma or regional equivalent required.
• Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion, additional relevant experience may substitute the degree requirement.
• 0 - 2 years of experience in the field of role required.

Skills

• Active Listening
• Business/Sales Development Skills
• Client/Customer Service
• CRM Software Skills
• Data Analysis
• Data Management
• Leadership
• Negotiation Skills
• Objection Handling
• Public Speaking
• Presentation Building
• Project Management
• Sales Closing Skills
• Sales Lead Generation Skills
• Sales Management
• Sales Prospecting Skills
• Sales Strategy Skills

Critical Competencies

• Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
• Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
• Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
• Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.

Pay

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position is from $48,204.00/year in our lowest geographic market up to $84,748.40/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Benefits

The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards, and an Employee Stock Purchase Plan (ESP).

Learn more about benefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data, and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.

Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers, and deliver the future.

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.