Sales Development Representative

About Zipchat AI Zipchat AI builds an omnichannel AI shopping assistant that supports e-commerce customers from product discovery through to after-sales. More than 2,500 brands use Zipchat today and we hold a 4.9 rating on the Shopify App Store. We are a US-incorporated startup with a distributed international team, approaching $10M in annual recurring revenue. Website: https://zipchat.aiContact: laurie@zipchat.aiRegistered address: 407 E Ayre St, Wilmington, DE, 19804, US

About the role

This is a remote Sales Development Representative position based in the United States. The engagement is as an independent contractor, not as an employee. You will own a defined territory of e-commerce brands and generate qualified meetings for our Account Executives. Outbound calling is the primary channel, supported by email, LinkedIn sequences and attending local conferences/events.

Responsibilities

• Run daily outbound calls to e-commerce decision makers within your assigned territory.
• Handle objections on the phone and qualify prospects against our ideal customer profile.
• Book and confirm discovery meetings for our Account Executives.
• Support your calling activity with email and LinkedIn outreach.
• Keep CRM records accurate and up to date.

Requirements

• 6 to 12 months of outbound cold calling experience, or equivalent hands-on sales experience gained through an internship or a comparable role.
• Native-level proficiency in English, spoken and written.
• A background in sales, business studies, or an entrepreneurial project.
• Comfort with high call volumes and the resilience to work through rejection.
• Strong self-management: you can hold a consistent daily rhythm while working remotely.
• Legal authorization to work in the United States as an independent contractor.

Benefits

• Fully remote work from anywhere in the United States.
• In-person gatherings with the international team.
• A monthly SDR leaderboard with prizes.
• Access to our internal AI tooling and ongoing sales coaching.
• A defined path to an Account Executive role, open after nine months of consistent performance.

Pay

Compensation $30,000 USD annual base and $51,000 USD on-target earnings. Commission is uncapped and paid weekly, with