Sales Development Representative
About the role
This role is much more than outbound calling. You'll play a critical role in identifying new opportunities, engaging prospective customers, and creating qualified sales opportunities that fuel business growth. You'll also gain valuable exposure to sales strategy, customer engagement, Salesforce, and industry-leading technology solutions. Most importantly, you'll join a supportive and collaborative team committed to your development through structured onboarding, ongoing coaching, mentorship, and career growth opportunities.
What You'll Do
As a Sales Development Representative, you will partner closely with sales teams to identify, engage, and qualify prospective customers while building a strong pipeline of future business opportunities. A typical day may include:
- Prospecting and engaging potential customers through multiple outreach channels.
- Identifying customer needs and uncovering new business opportunities.
- Building relationships with prospective customers and positioning X-Rite's software, service, and product solutions.
- Qualifying leads and delivering high-quality opportunities to sales teams.
- Maintaining accurate prospect information and activity within Salesforce.
- Collaborating closely with sales and commercial teams to support customer acquisition efforts.
- Helping develop creative outreach strategies, messaging, and lead-generation campaigns.
- Expanding your knowledge of X-Rite's innovative color measurement and management solutions.
- Achieving individual lead generation and pipeline contribution goals.
Who Thrives in This Role
This opportunity is ideal for individuals who are naturally curious, goal-oriented, and enjoy building relationships. Successful candidates often come from backgrounds such as:
- Sales
- Customer Service
- Admissions & Enrollment
- Account Management
- Customer Success
- Business Development
Recent graduates and career changers are encouraged to apply.
What We're Looking For
- 1+ years of experience in sales, customer service, retail, hospitality, admissions, recruiting, account management, or another customer-facing environment.
- Excellent communication and relationship-building skills.
- A proactive, self-motivated, and results-oriented mindset.
- Strong organizational and prioritization skills.
- Ability to manage multiple activities in a fast-paced environment.
- Experience using CRM systems such as Salesforce is a plus but not required.
- Bachelor's degree preferred, but not required. Equivalent experience and transferable skills will be considered.
Why You'll Love This Opportunity
- Performance-based incentive opportunity with the potential to earn up to $20,000 annually in additional compensation.
- This position is eligible for a sign-on bonus.
- Hybrid work schedule requiring only one day onsite per week.
- Accelerated Earnings Opportunity: To support your onboarding and success, we provide a commission guarantee equal to 80% of target earnings for your first 90 days. High performers can earn beyond the guaranteed amount by exceeding expectations and achieving strong results.
- Comprehensive onboarding and training program, including Salesforce training, product education, job shadowing, and cross-functional exposure.
- Direct impact on business growth through lead generation and pipeline development.
- Supportive team environment with coaching, regular feedback, and a structured ramp-up plan designed for success.
- Career advancement opportunities within X-Rite Pantone and Veralto's global network of more than 17,000 associates.
- No specific degree required—we value motivation, curiosity, communication skills, and a desire to learn.
Pay
The compensation range for this role is $40,000 - $45,000 USD per year. This job is also eligible for Bonus Pay.
Schedule
Grand Rapids, MI | Hybrid (1 day onsite per week)
Benefits
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.